Debra Stachulski
Hohenwald,TN
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Team Lead
Walmart
05.2025 - 11.2025
- Led daily operations of the team, ensuring adherence to company policies and procedures.
- Monitored inventory levels, coordinating with management to prevent stock shortages and optimize sales.
- Implemented scheduling strategies to enhance team efficiency and ensure adequate coverage during peak hours.
- Facilitated conflict resolution among team members, promoting a collaborative and respectful work environment.
- Maintained open lines of communication with upper management to relay team feedback and operational challenges.
- Analyzed sales data to identify trends, adjusting team strategies to meet changing customer demands.
- Organized training sessions focused on product knowledge and customer service skills for team members.
- Developed and executed team-building activities to strengthen relationships and improve morale.
- Coached team members in techniques necessary to complete job tasks.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Conducted regular team meetings to discuss goals, share successes, and identify challenges.
- Implemented customer feedback mechanisms to gather insights for service improvement.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Created and managed project plans, timelines and budgets.
Register Star
Maury Regional Hospital
11.2024 - 05.2025
- Managed patient registration processes, ensuring accurate data entry and adherence to compliance standards.
- Coordinated scheduling for patient appointments, optimizing workflow and minimizing wait times.
- Assisted patients with insurance verification, providing clear information on coverage and payment options.
- Maintained organized patient records, ensuring confidentiality and accessibility for healthcare providers.
- Responded to patient inquiries, delivering exceptional customer service and resolving issues effectively.
- Collaborated with healthcare staff to streamline patient check-in processes, enhancing overall efficiency.
- Utilized electronic health record systems to document patient interactions, ensuring up-to-date information.
Team Lead
Walmart
08.2013 - 09.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Monitored team performance against targets, taking corrective action where necessary.
- Organized regular meetings with all stakeholders to ensure clear communication between departments.
- Identified opportunities for process improvements, implementing changes when required.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Offered training and support to keep team members motivated and working toward objectives.
- Completed daily quality assurance duties to provide feedback for improvements.
- Managed conflict resolution within the team to maintain a positive work environment.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Cashier
Walmart
02.2006 - 10.2011
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Lewis County High School
Hohenwald, TN05-2004
No Degree - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL05-2026
Skills
- Trend tracking
- Regulatory Compliance
- Production Monitoring
- Schedule Management
- Performance monitoring
- Workplace Safety
- Paperwork Processing
- Customer Service
Timeline
Team Lead
Walmart
05.2025 - 11.2025
Register Star
Maury Regional Hospital
11.2024 - 05.2025
Team Lead
Walmart
08.2013 - 09.2024
Cashier
Walmart
02.2006 - 10.2011
High School Diploma -
Lewis County High School
No Degree - Medical Billing And Coding
Ultimate Medical Academy