Debra Stockton
Madison
Summary
Dynamic Leasing Administrator at Dross Group, LLC, skilled in residential property inspections and digital property management. Enhanced tenant satisfaction and retention through proactive communication and organized rent collection processes. Proven ability to streamline operations and foster collaboration, driving significant improvements in leasing efficiency and tenant relationships.
Overview
27
27
years of professional experience
Work History
Leasing Administrator
Dross Group, LLC
03.2020 - 04.2024
- Managed lease agreements and renewals, ensuring compliance with company policies.
- Coordinated tenant communications, addressing inquiries and resolving issues promptly.
- Facilitated property inspections, preparing detailed reports for management review.
- Developed and maintained leasing documentation, enhancing record-keeping accuracy.
- Led initiatives to enhance tenant satisfaction, resulting in improved retention rates.
- Facilitated smooth transitions for new tenants by preparing comprehensive welcome packages containing essential information about the community amenities, rules, and contact information for relevant personnel.
- Streamlined leasing processes for increased efficiency, implementing a digital filing system and managing lease agreements.
- Assisted with financial reporting tasks, including rent collection tracking, expense monitoring, budgeting analysis for improved financial performance of the property portfolio.
- Increased tenant renewal rates by maintaining open lines of communication and addressing their needs proactively throughout their tenancy period.
- Developed strong relationships with prospective tenants through timely communication and professional service during property showings.
- Improved interdepartmental communication by organizing regular meetings between leasing, management, and maintenance teams to discuss property updates and address any pressing concerns.
- Organized community events to foster positive relationships among residents and improve overall living experiences within the property.
- Maintained accurate records of all transactions, consistently updating lease files for easy reference by management staff.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Contract Manager
KFM INC
01.2016 - 08.2020
- Led contract negotiation processes, ensuring compliance with legal and regulatory requirements.
- Managed vendor relationships, facilitating effective communication and issue resolution.
- Developed and implemented contract management strategies to optimize operational efficiency.
- Reviewed and analyzed contract terms to mitigate risks and maximize organizational benefits.
- Coordinated cross-functional teams to ensure alignment on contract deliverables and timelines.
- Trained staff on best practices for contract compliance and management procedures.
- Streamlined contract documentation processes, improving accuracy and reducing processing time.
- Monitored contract performance metrics, providing insights for continuous improvement initiatives.
- Coordinated regular contract reviews to identify areas for improvement or renegotiation opportunities.
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Achieved successful contract negotiations by thoroughly reviewing and analyzing proposals, agreements, and terms.
- Successfully managed high volumes of contracts simultaneously while meeting tight deadlines and ensuring accuracy.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
- Supported timely and complete billing by documenting milestones and submitting accurate invoicing paperwork.
Government Policy Analyst
National Strategies
05.2007 - 09.2015
- Developed and presented detailed reports on regulatory impacts and compliance strategies.
- Conducted comprehensive policy analysis to inform strategic decision-making and legislative initiatives.
- Monitored policy trends and legislative changes to ensure organizational alignment and adaptability.
- Facilitated stakeholder engagement sessions to gather input and build consensus on key issues.
- Improved policy effectiveness by conducting comprehensive research and analysis on various issues.
- Participated in industry conferences and workshops as a subject matter expert to stay current on emerging trends in public policy analysis.
- Built strong relationships with internal departments for effective collaboration within the organization for policymaking purposes.
- Conducted impact assessments to evaluate the potential consequences of proposed policies, identifying both intended and unintended effects on target populations.
- Monitored legislative developments at the federal, state, and local levels to inform organizational strategy and priorities.
Assistant Deputy Staff Director
FEC
09.1997 - 05.2007
- Fostered a culture of collaboration and continuous improvement among staff members.
- Developed strategic initiatives to enhance operational efficiency and improve team performance.
- Led cross-functional teams to implement process improvements and streamline workflows.
- Managed resource allocation effectively to optimize project outcomes and reduce costs.
- Guided development of training programs, enhancing employee skill sets and productivity.
- Established key performance indicators to monitor progress towards organizational goals.
- Analyzed performance metrics to identify trends and drive data-informed decision-making.
- Implemented staff training programs, boosting overall skill sets and enhancing individual career growth opportunities.
- Acted as a liaison between staff members and upper management, advocating for employee concerns and fostering positive working relationships.
- Oversaw conflict resolution processes, maintaining a positive work environment through effective mediation techniques.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Recognized outstanding employee achievements with appropriate rewards and recognition programs, promoting a culture of excellence in the workplace.
- Streamlined staff management processes by implementing effective communication and collaboration strategies.
Education
MBA - Business Administration And Management
Regent University
Virginia Beach, VA04-2015
Bachelor of Science - Accounting And Finance
Regent University
Virginia Beach, VA07-1996
High School Diploma -
T.C Williams
Alexandria06-1976
Skills
- Residential property inspections
- Office management
- Knowledge of eviction procedures
- Organized rent collection process
- Digital property management
Languages
English
Full Professional
Timeline
Leasing Administrator
Dross Group, LLC
03.2020 - 04.2024
Contract Manager
KFM INC
01.2016 - 08.2020
Government Policy Analyst
National Strategies
05.2007 - 09.2015
Assistant Deputy Staff Director
FEC
09.1997 - 05.2007
MBA - Business Administration And Management
Regent University
Bachelor of Science - Accounting And Finance
Regent University
High School Diploma -
T.C Williams
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