Summary
Overview
Work History
Education
Skills
Relevant Skills
Timeline
Generic

Debra Stoneman

Saint Petersburg,FL

Summary

Dynamic bookkeeping professional with a proven track record at Brookwood Florida Inc., excelling in account reconciliation and audit preparation. Known for exceptional communication skills and a strong work ethic, I consistently ensure accuracy in financial records while enhancing compliance and efficiency in accounting processes.

Overview

22
22
years of professional experience

Work History

Bookkeeper

Brookwood Florida Inc.
Saint Petersburg, FL
06.2020 - Current
  • Ensured accuracy in all accounting entries and records.
  • Posted journal entries to the general ledger system accurately and timely.
  • Conducted monthly bank reconciliations.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing, and collections.
  • Processed expense reports, including verification of receipts and compliance with policies.
  • Maintained accounts payable and receivable, ensuring timely billing and payment processing.
  • Provided support during external audits by preparing necessary documents and answering inquiries.
  • Handled sensitive financial information with confidentiality and integrity.
  • Tracked and reported charitable contributions and grants for nonprofit bookkeeping.
  • Assisted in the development and implementation of new accounting procedures and systems.
  • Handled bi-weekly payroll services for company employees.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.

Accounting Assistant

Akwell Of Cadillac
Cadillac, MI
08.2019 - 05.2020
  • Managed vendor relationships by ensuring timely payments and resolving disputes.
  • Worked closely with auditors during year-end audits to provide necessary documentation.
  • Reconciled bank accounts on a regular basis.
  • Coded invoices to maintain organized and accurate records.
  • Handled daily cash transactions and maintained petty cash fund.
  • Received and recorded cash, checks and transfers.
  • Performed currency conversions for transfers to other countries.

Front Desk/Reservation Agent

Caberfae Peaks
Cadillac, MI
08.2018 - 01.2019
  • Performed daily audits of reservation data to ensure accuracy.
  • Advised guests on local attractions and activities available nearby.
  • Verified customer information including contact details and payment method.
  • Resolved guest complaints by providing exceptional customer service.
  • Processed customer payments for reservations over the phone.
  • Answered inbound calls and responded to customer inquiries regarding reservations.
  • Provided support to other departments when needed.
  • Demonstrated ability to work independently as well as collaboratively within a team environment.
  • Kept accurate knowledge of types of rooms available at various resort locations.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Built and maintained productive relationships with employees.

Dispatcher/Customer Service Manager

About Time Plumbing
Wesley Chapel, FL
01.2015 - 04.2017
  • Assigned drivers to appropriate routes based on customer needs.
  • Provided timely updates to customers regarding their orders or requests.
  • Ensured compliance with safety regulations and company policies.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Investigated and resolved customer and vendor issues to retain business.
  • Supervised driver dispatching, route planning, and vehicle tracking for driving team.
  • Ordered supplies or equipment to issue to personnel.
  • Prepared daily work and run schedules.
  • Performed quality assurance checks on calls handled by agents in order to maintain high levels of accuracy in responses provided by agents.
  • Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Updated records of driver locations, delays, and cancellations.

Accounting Clerk

Morse Moving & Storage Inc.
Traverse City, MI
03.2003 - 11.2013
  • Processed invoices, payments, and statements in a timely manner.
  • Reconciled bank statements to ensure accuracy of financial records.
  • Resolved customer inquiries regarding bills and payments.
  • Tracked accounting information accurately, resulting in significant reduction in financial discrepancies.
  • Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Coded invoices to maintain organized and accurate records.
  • Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
  • Handled daily cash transactions and maintained petty cash fund.
  • Prepared and issued customer invoices, monitored receivables, and managed collections process.
  • Cross trained in payroll, freight billing, and front desk

Education

Bachelor of Science - Accounting

Kaplan University
Davenport, IA
11-2015

Associate of Applied Science - Business Management

NMC
Traverse City, MI
12-2010

Skills

Account reconciliation and bookkeeping

  • Journal entries and payroll processing
  • Effective communication skills
  • Accounts payable and receivable
  • Audit preparation and compliance
  • General ledger entries
  • Time management and attention to detail
  • Exceptional work ethic

Relevant Skills

  • Microsoft (Word, Excel, Outlook)
  • Numerous Accounting Software (Sage 50, QuickBooks, ServiceTitan, and more)
  • Inventory Control

Timeline

Bookkeeper

Brookwood Florida Inc.
06.2020 - Current

Accounting Assistant

Akwell Of Cadillac
08.2019 - 05.2020

Front Desk/Reservation Agent

Caberfae Peaks
08.2018 - 01.2019

Dispatcher/Customer Service Manager

About Time Plumbing
01.2015 - 04.2017

Accounting Clerk

Morse Moving & Storage Inc.
03.2003 - 11.2013

Bachelor of Science - Accounting

Kaplan University

Associate of Applied Science - Business Management

NMC

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