Community Manager
The Oaks Apartments
Lincolnton, NC
07.2018 - 05.2021
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Managed community within established cost constraints.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Resolved tenant issues quickly and increased tenant retention by100%.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Received and processed resident payments, and updated system accounts with latest information.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Evaluated property conditions and recommended improvements.
