Summary
Overview
Work History
Education
Skills
Career Change
References
Timeline
Generic

Debra Tatum

Houston,TX

Summary

Results-driven professional with a proven ability to deliver high-quality work consistently. Recognized for strong communication and teamwork skills, contributing to the achievement of organizational goals while providing exceptional service. Committed to continuous learning and enhancing expertise in the field.

Overview

3
3
years of professional experience

Work History

CNA

Seniorbridge
Houston, USA
11.2015 - 02.2019
  • Ensured smooth interaction between patients, their families, and healthcare providers.
  • Entered comprehensive data into electronic medical records.
  • Maintained strict adherence to HIPAA regulations for safeguarding information.
  • Offered high-quality customer assistance in communication with patients, relatives, and guests.

CNA

Arnold Swatz
12.2015 - 02.2019
  • Worked closely with interdisciplinary team members to deliver quality patient care at all times.
  • Assessed patient requirements for assistance and support.
  • Assessed physical, emotional, and symptomatic alterations to provide necessary care.
  • Engaged in educational programs to enhance understanding of health care practices.

Education

Associate of Arts - Human Service Management

University of Phoenix
Houston, TX
01-2012

Assistant Nursing Licensing - Practical Nursing

Certified Nurse Assistant
Nursing School Of Texas
07-1995

Skills

  • Clinical Support Coordination
  • Clinical Record Management
  • Patient Data Protection Compliance
  • Adaptable Problem-Solving
  • Cultural Awareness
  • Critical Thinking Skills
  • Effective Listening
  • Active Listening Skills
  • Prioritization and Time Allocation

Career Change

  • An accomplished Certified Nurse Assistant with more than twenty years of experience in the Healthcare industry. Seeking a transition from my role as a Certified Nurse Assistant to a Customer Service Representative position, leveraging my strong communication and interpersonal skills developed in patient care to provide exceptional customer support.
  • Looking to utilize my dedication to providing excellent service, gained through experience as a CNA, in a customer service role with a focus on resolving customer inquiries.
  • Excited to apply my strong listening and empathy skills, developed while working as a CNA, to a customer service position where I can actively assist clients with their needs

References

References available upon request.

Timeline

CNA

Arnold Swatz
12.2015 - 02.2019

CNA

Seniorbridge
11.2015 - 02.2019

Associate of Arts - Human Service Management

University of Phoenix

Assistant Nursing Licensing - Practical Nursing

Certified Nurse Assistant
Debra Tatum