Debra Thomas

Supervisor for the Fed State Discovery Unit. I currently oversee 11 employees. Plan weekly work assignments. Provide weekly quality assurance case and phone review reports, also monthly feedbacks, pre-planning, mid-year, and annual evaluations. Document employee actions and conduct coaching sessions as needed. Manage employee leave time and timesheets. Guide them to appropriate sources for EAP, FMLA, shared leave, paid parental leave, retirement, etc. Hiring for open positions - writing and/or editing position descriptions ,position postings, application screenings, interview packets, questions and score sheets, conducting interviews, obtaining references. Hiring onboarding and security requests, prepare training schedules. Progressive disciplinary actions - terminations. Prepare and present weekly staff meetings and annual Inservice. Conduct supervisor callback requests. Interpret Federal and state statutes for account review and resolution. Prepare weekly inventory report. Administrator for Accurint, ACSS, PW.
Assists other teams with information for training, CBTs. Also serves/has served on committees - Diversity, interdepartmental communication, ALP mentor, onboarding, and serves on interview teams.

I also worked as a Customer Rep Senior in this unit before promoting to Supervisor.

Determined compliance of Kansas Employment Security Law. Investigated delinquent reports. Collected on overdue accounts using appropriate legal remedies. Audited to verify accuracy and compliance of Kansas employment security law. Served subpoenas, levies and court orders. Initiated and executed levy seizures and testified in legal proceedings as required.

I also worked as an Administrative assistant in the Contributions Unit prior to promoting to State Auditor II. Duties consisted of: Establishing, updating, inactivating and terminating employer tax accounts. Initiation of rate factor transfers. Processing quarterly wage reports, contribution returns, and notice of change forms.

Prepared and maintained client files. Coordinated staff duties. Assisted attorneys with case and trial preparations. I also assisted other departments with reception duties, messenger service, and the Corporate Trust assistant.

Secretarial duties consisted of answering multi-line telephone, assisted customers, ordered parts, kept inventory, balanced daily cash sheets, handled accounts payables and receivables. I also maintained tenant files and collected rent from tenants.

Made appointments for tax preparations. Assisted clients. Maintained client files. Proofread tax returns, documents, and correspondence to clients. Submitted tax returns to Federal and to State.

Balanced accounts. Resolved cost differences and wrote claims, Input invoices. Assisted buyers with account discrepancies.

I also worked as a receptionist, transportation coordination assistant, and a marking room associated for this company before promoting to Accounts Payable.