Debra Thomas
Decatur,Ga
Summary
A seasoned Trailer Mechanic Supervisor at Uhaul, I excel in fabrication and leadership, enhancing team productivity and customer satisfaction. Leveraging troubleshooting abilities and effective communication, I've significantly improved repair quality and efficiency. My proactive approach to mentoring and fleet management underscores my commitment to excellence and innovation in trailer maintenance.
Overview
16
16
years of professional experience
Work History
Trailer Mechanic Supervisor
Uhaul
01.2006 - 04.2022
- Repaired and installed bodywork such as panels and nose rails.
- Fabricated parts and welded connections.
- Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
- Maintained accurate records of all completed work, providing transparency for management and clients.
- Ran diagnostic procedures for electrical issues.
- Improved trailer safety by conducting thorough inspections and identifying necessary repairs.
- Repaired or replaced damaged components on trailers, restoring them to optimal functionality quickly and effectively.
- Troubleshot electrical systems in trailers to identify issues and perform appropriate fixes as needed.
- Consistently met performance metrics set forth by management while maintaining high levels of quality workmanship.
- Documented all actions in computer system.
- Assisted with inventory management, ensuring that all necessary parts were available for scheduled repairs.
- Delivered exceptional service by addressing client concerns promptly and professionally during the repair process.
- Expanded knowledge of industry trends and best practices through continuous professional development opportunities.
- Mentored junior mechanics in the shop, sharing knowledge of best practices for trailer repair work.
- Diagnosed mechanical problems for repair or replacement.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Determined cost-effective solutions to mechanical issues, saving company money.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Lithonia High School
Lithonia, GA06-1983
Skills
- Hand and power tools
- Fabrication experience
- Troubleshooting abilities
- Suspension Repair
- Documentation skills
- Fleet Management
- Troubleshooting
- Repairing
- Documentation requirements
- Trailer diagnostics
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Leadership skills
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Critical Thinking
- Detail-orientated
Timeline
Trailer Mechanic Supervisor
Uhaul
01.2006 - 04.2022
High School Diploma -
Lithonia High School