Dynamic Senior Property Manager with extensive experience at Arbour Valley Management, excelling in tenant relations and crisis management. Achieved significant reductions in vacancy rates through innovative marketing strategies while enhancing tenant satisfaction. Proven ability to manage budgets effectively and lead cross-functional teams to deliver high-quality results. A committed property management professional recognized for maintaining high standards and delivering consistent results. Proven in overseeing multifaceted property operations and ensuring regulatory compliance. Known for collaborative team efforts and adaptability in dynamic environments.
Overview
27
27
years of professional experience
Work History
Senior Property Manager/Senior Leasing Specialist
Arbour Valley Management
06.2020 - Current
Investigated and resolved any tenant complaints.
Streamlined property management processes for improved efficiency and cost savings.
Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
Cultivated a professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
Senior Property Manager
Parker Prescott Home Builders
03.1998 - 06.2020
Maintained schedules to meet key milestones at every project phase.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Mentored junior project managers and team members to enhance their skills and career growth.
Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
Communicated project plans and progress to key stakeholders and project contributors.
Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
Developed and maintained project budgets to control costs and meet organizational and project goals.
Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Monitored project progress, identified risks and implemented corrective measures to acquire success.
Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
Established and managed change management processes to fulfill successful project transitions.
Partnered with project team members to identify and quickly address problems.
Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
Crafted and maintained project plans and schedules to meet organizational objectives.
Education
High School Diploma -
Calvary Christian Academy
Montgomery, AL
05-1983
Skills
Property inspections
Maintenance coordination
Tenant relations
Customer service
Staff supervision
Budget management skills
Asset management
Crisis management
Facilities management
Lease agreements proficiency
Collection management proficiency
Tenant and eviction laws
Accomplishments
Achieved and maintained full occupancy effectively by retaining current tenants which resulted in very little turnover throughout my whole career. Over the past two months I have successfully brought two separate properties from 70% occupancy to 100% leased.
Affiliations
RRAA
Least Delinguent for Arbour 2020 & 2021
As a multi-family property manager I have been successful at attracting quality tenants that resulted in low delinquency; thus leading to low turnover rates.
Personal Support Worker With Medication Certified at Schlegel Village (The Village of Arbour Trails)Personal Support Worker With Medication Certified at Schlegel Village (The Village of Arbour Trails)