Debra Williams
Baton Rouge,LA
Summary
BUSINESS RESOURCES DEVELOPMENT/MANAGEMENT SALES/MARKETING - PUBUC RELATIONS MASS COMMUNICATIONS - BROADCASTING
Overview
35
35
years of professional experience
Work History
Loan Teller
FARM & HOME SAVING
- Paying & Receiving
- Issued travelers checks
- Opening and closing new and existing safe deposit boxes
- Balanced station.
Data Entry Specialist
DUN & BRADSTREET FINANCIAL SERVICES
- Processed and printed financial reports
- Billed clients.
Intern
WVLA TV-33
- In News Room for NBC affiliate
- Copywriting
- Program switching
- Teleprompter
- Character generator
- Editing.
News Director
SOUTHERN UNIVERSITY
- Of TV Practicom Class
- Directed five 30-minute productions of on-campus and off-campus events
- Aired in January 1986.
Trained in camera operations
WAFB TV-9 (CBS)
- Ran teleprompter
- Oversaw several live productions in progress.
Drug Cashier
ECKERD'S DRUGS
- Typing
- Prescriptions
- Took phone-in prescriptions
- Customer service
- Worked 30 hours per week.
Stocker 3
OlOL Medical Center
10.2017 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Kept work areas neat, clean and free from debris.
Assistant Manager
ECKERD'S DRUGS
12.1994 - Current
- Supervise up to 20 personnel in the complete operation of a major chain drug store facility
- Interview, hire, train, supervise and evaluate personnel
- During Manager's absence have complete charge of store
- Balance and reconcile all registers
- Inventory /stock/loss controls
- Scheduling
- Payroll
- Balance Southern Bell's payment to Lottery sales
- Customer service
- Other duties as required.
Assistant Manager
CVS Pharmacy
10.2008 - 10.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
Department Lead
JCPenney
10.2005 - 09.2008
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
- Oversaw efficient inventory stocking and supply rotation.
- Set up displays and trained employees on current promotions.
- Led team to achieve high performance standards through consistent coaching and feedback.
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
- Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
- Established clear expectations for team members, leading to improved accountability and performance levels.
Team Lead
Target
07.2000 - 09.2005
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Volunteer Worker
STATE OF FLORIDA
07.1989 - 12.1994
- Conducted initial screening of applicants applying for food stamps and scheduling appointments.
Education
Management Training Program -
ECKERD DRUGS
Introduction to Computers -
PENSACOLA JUNIOR COLLEGE
B. A. in Mass Communication - Broadcasting
SOUTHERN UNIVERSITY
12.1985
Skills
- Excellent leadership and interpersonal relation skills
- Success oriented
- Adaptable
- Strong communication and organizing abilities
- Versatile
- Strive for excellence
Currentemployer
- ECKERD'S DRUGS, Baton Rouge, LA, Assistant Manager, 12/94, Present, Supervise up to 20 personnel in the complete operation of a major chain drug store facility
- Interview, hire, train, supervise and evaluate personnel
- During Manager's absence have complete charge of store
- Balance and reconcile all registers
- Inventory /stock/loss controls
- Scheduling
- Payroll
- Balance Southern Bell's payment to Lottery sales
- Customer service
- Other duties as required.
References
Available on request.
Timeline
Stocker 3
OlOL Medical Center
10.2017 - Current
Assistant Manager
CVS Pharmacy
10.2008 - 10.2017
Department Lead
JCPenney
10.2005 - 09.2008
Team Lead
Target
07.2000 - 09.2005
Assistant Manager
ECKERD'S DRUGS
12.1994 - Current
Volunteer Worker
STATE OF FLORIDA
07.1989 - 12.1994
Loan Teller
FARM & HOME SAVING
Data Entry Specialist
DUN & BRADSTREET FINANCIAL SERVICES
Intern
WVLA TV-33
News Director
SOUTHERN UNIVERSITY
Trained in camera operations
WAFB TV-9 (CBS)
Drug Cashier
ECKERD'S DRUGS
Management Training Program -
ECKERD DRUGS
Introduction to Computers -
PENSACOLA JUNIOR COLLEGE
B. A. in Mass Communication - Broadcasting
SOUTHERN UNIVERSITY
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