Summary
Overview
Work History
Education
Skills
Timeline
Generic

Debra Williams

Shreveport,LA

Summary

Diligent Paser with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Welcoming clerical professional with 20 years of experience in managing office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering call. Accurate when entering information in the computer. and keeping organized filing systems.

Overview

20
20
years of professional experience

Work History

Paser

Willis Knighton Home Health
07.2022 - Current

I do scheduling for the nurses.

I do miss visits for the patients and do intake where I call the patient and schedule them to be seen.

I do filing faxing orders to the doctors.

Answer the phones.

Office Manager

Preferred Therapy Solutions, Inc.
02.2005 - 07.2022
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.

Education

High School Diploma -

Notre Dame High School
Shreveport
05-1986

Skills

  • Scheduling and calendar management
  • Team management
  • Hospitality services
  • Issue handling
  • Administrative skills
  • Data entry
  • Schedule management
  • Relationship building
  • Schedule coordination

Timeline

Paser

Willis Knighton Home Health
07.2022 - Current

Office Manager

Preferred Therapy Solutions, Inc.
02.2005 - 07.2022

High School Diploma -

Notre Dame High School
Debra Williams