Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Computer Software Experience
Timeline
Generic

Debra Wilson

Triangle

Summary

Professional and experienced administrative professional equipped for this role. Skilled in organization, calendar management, and communication. Strong team collaborator known for adaptability and reliability in dynamic environments. Focused on delivering results through effective support and coordination.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Staff Assistant

Federal Emergency Management Agency (FEMA)
01.2021 - Current
  • Staff Assistant/Action Officer, GS-11, in the Front Office (FO), performs various administrative processes within the office and ensures that procedures meet office needs and are consistently understood and followed by the staff
  • Point of Contact for travel card; Executive Scheduler for Sr
  • Leadership, AA and DAA (coordinate and maintain schedules, track and respond to incoming communications, Manages executives calendars and adjudicates conflicts; manages front office activities and prepare and disseminate needed materials
  • Approver for Concur; Manage and coordinates senior executives’ meetings and schedule travel and completed all pre- and post-trip documentation and related activities
  • Attend Sr
  • Level executive meetings when requested; Ensure FO staff are informed at all times of the latest developments on matters that require his/her immediate and urgent attention
  • Manages executive calendars and adjudicates conflicts; manages front office activities; receives incoming calls and visitors; maintains a log of controlled actions; coordinates meetings; maintains time and attendance records
  • Purchase Card Holder and Conference Manager for directorate; provides administrative support for the overall operations of the directorate and assist with financial management program work and special projects
  • WebTA timekeeper for the directorate and created power point presentation to assist in the training of supervisors and responsible for ensuring all new staff’s paperwork is submitted to OCHCCO and payroll
  • Executed duties of the Action Officer when necessary and was the directorate’s IQ point of contact which ensures proper routing of all documentation for leadership signature
  • Draft and review correspondence for Action Officers as a backup
  • Manage expenses and keep an inventory of staff laptops and conference supplies
  • Prepares, executes, and monitors FID’s budgets and procurement/purchase requests
  • Engaged with colleagues, supervisors, and other stakeholders to gather input and ensure that the proposed policies are aligned with the office’s goals and needs when developing and maintaining the Standard Operation Procedures (SOP) for the Office containing all procedures, processes, and administrative issues
  • Consolidated and read materials for comprehensive briefing packages before meetings and travel
  • Update Standards of Procedures for Front Office administrative staff
  • Final reviewer of all letters (congressional and general) for accuracy and FEMA correspond directives are adhered to prior to mailing
  • Assist in developing reports and talking points for Sr
  • Leadership
  • As a Contracting Officer Representative III am responsible for onboarding new contractors and offboarding contractors
  • Negotiate and manage contract agreements for speech writing services and executive oversight for FID’S AA
  • Met monthly with contractors and submitted invoices monthly for payment
  • Closed out one of the two contracts in March of 2024 and ensured documentation was in CPARS
  • Assess contractor performance and identify the need for amendments/modifications for existing contracts
  • Evaluates existing non-complicated acquisitions/procurement for performance, efficiency, value, and continuing need
  • Ensure that the contractor meet the commitment of their contracts
  • Facilitate proper development of requirements of the contracts
  • Managed cost-reimbursement, time and materials contracts
  • Inspect contracts to determine whether the completed supplies and services conform to what the government ordered and can be accepted
  • On SharePoint Recompete team for evaluating and selecting contracting company for Resilience $1,250,750.00 contract
  • Responsible for new hire orientation in support of the onboarding process of new employees to the directorate
  • Remote Work Coordinator for FID
  • As Records Custodian safeguards confidential information; organizes and maintains office electronic files; manages official files and records; reviews, edits, and tracks correspondence; routes documents for executive approval
  • Member of the SharePoint Change Control Board
  • Track and respond to Freedom of Information Act requests and Congressional inquiries
  • Responsible for responding to and updating Freedom of Information Act (FOIA) inquiries for FID
  • Respond to routine FOIA requests inquiries from internal and external individuals or groups under general supervision; draft response letters of information released or justify why FID will withhold information based on applicable FOIA exemptions for supervisory approval/ signature; give advice and guidance to individuals at all levels to serve as a FOIA authority; and coordinate with legal for clearance and recommendation for FOIA releases
  • Used JIRA (Maestro) for tracking FOIAs and disseminating to appropriate experts
  • SharePoint POC for the directorate
  • Train incoming FO Admin and Contract personnel on FO procedures
  • Action Officer (Office of External Affairs) Managed and coordinated projects to ensure they were completed on time and to the required standard; developed strategies to address issues; and coordinated and executed implementing policies, programs, and initiatives
  • Utilize Microsoft Office programs (MS Office, Excel, PowerPoint, and Project); and provide training to personnel on the use of MS Office products including Word, Excel, PowerPoint, and Project
  • Revised the Scheduler process to a more efficient system
  • Updated FID’s Onboarding process for new employees
  • Created SOP for responding to Congressional inquiries and tracking system

CORIII (Detail)

United States Customs & Immigration Services (USCIS)
04.2024 - 09.2024
  • Presently supporting United States Customs & Immigration Services (USCIS) as one of 30 Detailees among DHS components (consisting of Contracting Officers, Contracting Specialists, and Contracting Officer Representatives) on the Source Selection Board for the Program Management, Administrative, Clerical, and Technical Services III (PACTSIII) Solicitation
  • PACTSIII program is a suite of multiple-award indefinite delivery/indefinite quantity (IDIQ) contract vehicles that may be used for DHS components
  • Am responsible for analyzing and technically evaluating over 196 proposals for award under the PACTSIII which is designated to be awarded by February 2025
  • Must ensure that all the proposals are fair and follow federal regulations along with ensuring that the proposals respond to the solicitation to the letter
  • Advise the CO based on the solicitation whether the proposal meets all the points necessary to be awarded a contract
  • Identified the need for acquisition/procurement services to support a program's mission

Administrative Support Specialist

Federal Emergency Management Agency (FEMA)
08.2016 - 01.2021
  • Administrative Support Specialist CORE IC-7 in the Sr
  • Advisor’s Office; Point of Contact for travel card; Approver for Concur; Purchase Card Holder; Makes all local and non-local travel arrangements for Sr
  • Advisor and Executive Officer
  • Works with senior staff external offices to ensure compliance with established processes and directives on FEMA’s Volunteer Leave Program and Family Medical Leave Act; Budget Assistant working with Executive Officer of FID
  • Attended Budget meetings with Business Management Office for FOD
  • Support the process of executing and reporting on the status of the budget and annual spend plan for the directorate; provides technical guidance and makes recommendations to the programs
  • Tracked budget execution and coordinate with program leads; WebTA Timekeeper for three divisions (responsible for training new timekeepers and managers on all aspects of WebTA including Audits and how to certify and validate their WebTA);
  • Executed duties of the Action Officer and was the directorate’s IQ point of contact which ensures proper routing of all documentation for leadership signature
  • Created and formats financial spreadsheets and transcribes notes at weekly budget meetings at the direction of the directorate’s Budget and Executive Officer
  • Organized expenditures and maintained supplies and equipment list for FOD conference rooms
  • Point of Contact for the Emergency Notification System; As temporary Staff Assistant for AA and DAA, collated and read materials for comprehensive briefing packages before all meetings and trips; created a PowerPoint to assist in the training of supervisors, and was responsible for ensuring all new supervisors and timekeepers paperwork is submitted to OCHCCO and payroll
  • Developed the Front Burner, a weekly report that is used by senior leadership for the weekly Directorate’s meetings that summarize the division’s project updates for the AA;
  • Utilize Microsoft Office programs (MS Office, Excel, PowerPoint, and Project); and provide training to personnel on use of MS Office products to include Excel, PowerPoint, and Project;
  • Contracting Officer Representative for $6 million contract for FOD, SharePoint Administrator for FOD
  • Responsible for training all incoming personnel on SharePoint when needed
  • Responsible for ensuring the migration is implemented to SharePoint Online for the directorate
  • Created a document for FOD employees on the usage SharePoint Online after migration
  • Member of the SharePoint Change Control Board
  • For the past four years, provided support to the directorate’s Front Office, the Sr
  • Advisor, the Office of Assessment, Analytics, and Policy; in addition, assumed full-time responsibility as the Administrative Support Specialist for OCD for the past four months;
  • Served as the Staff Assistant for the Assistant Administrator (AA) and Deputy Assistant Administrator (DAA) for six months and provides backup support for the present Staff Assistant;
  • Certified Records Manager; Local FATA for Concur; CORE II, managed a BPA contract valued at over $600M, firm-fixed contract with four option years
  • Member of the Inclusion and Diversity(I&D) Council for FEMA
  • Participate on a 12-member team in deciding on projects and assessing I&D activities throughout FEMA
  • Responsible for maintaining the FEMA.gov page and SharePoint Administrator
  • Received certification as a Records Manager through National Records Management; Certification in Program Management, Certification CORE II, Certification in Data Analysis for Budgets, and a Local FATA for Concur

Part-time Executive Assistant

Agape Ministries
04.2013 - 02.2017
  • Maintain Executive Administrator’s calendar and schedule appointments with parishioners; Prepare official communications and reports as needed; Coordinate all travel arrangements and provide general administrative support and light bookkeeping; Handle extremely sensitive and confidential materials and files; Expert in MS Office and QuickBooks

Sr. Admin Assistant

Aon Hewitt Consulting
02.2011 - 04.2012
  • Provided administrative support for the Retirement Department; Provided support for 12 consultants and the Regional Practice Leader (RPL) (Baltimore, DC, and Virginia); Responsible for updating and formatting all actuarial reports, benefit calcs, and client databases; Responsible for managing Regional Practice Leader and staff schedule, arranging meetings, and ensured that the Regional Manager read the right briefing materials and is ready to make any needed presentations or remarks;
  • Update and maintain substantial calendar scheduling for Regional Manager; Gatekeeper for Regional Manager with clients and other staff outside of Retirement Division; Used PowerPoint, Excel, and Word, Outlook, SharePoint, PeopleSoft for timekeeping purposes of staff, Lotus Notes, Visio, Salesforce and ADOBE PDF extensively;
  • Trained incoming personnel on company’s formats and usage of MS Office software; Champion on Salesforce for updating company’s client information for DC office; coordinated task management for Regional Director; Developed Weekly Report that was sent to clients regarding on-going trends;
  • Arranged meetings and conferences including negotiated hotel and food and beverages contracts for events; Responsible for making travel arrangements and expense reports for division; Maintained RPL overlapping calendars and five consultants with clients regarding meetings, speaking engagements, travel and expense monitoring; Provided administrative support to other consultants virtually, when needed, in multiple locations nationwide; Conducted Webinars for Committee meetings among NPGA members in United States and Canada
  • Utilized Microsoft Office programs (MS Office, Excel, PowerPoint, and Project)
  • Worked extensively with Salesforce, PeopleSoft, Lotus Notes, and Webinar for monthly committee meetings

Executive Assistant

National Propane Gas Association (NPGA)
04.2008 - 09.2009
  • Liaison between NPGA’s members, NPGA’s legislative and regulatory staff, and industry related groups; Provided support in the development of implementation of NPGA’s federal government affairs, political action committee, grassroots initiatives and other legislative programs as assigned;
  • Conducted legislative research, PAC and lobbying administration, and coordinated grassroots efforts; Coordinated staff events, fundraisers, and other meetings in connection with the Government Affairs department;
  • Maintained databases for the legislative liaison program, Propane PAC, grassroots initiatives, and lobbying reports; Worked in a team environment on Federal issues that affect private industry for the Sr
  • VP and two VPs and submitted quarterly federal disclosure statements;
  • Identified and qualified candidates for annual Board elections; served as staff liaison to the Nominating Committee; Verified candidate eligibility; Established a warm and effective relationship with constituents, lobbyists and others to advance both constituent demands and policy priorities of NPGA
  • Produced election ballots and coordinated their distribution to membership; Received and tallied election ballots; Produced final report for Board of Directors; Transcribed notes for Board of Directors monthly meeting; Collated briefing books for Board and Committee meetings;
  • Organized, prioritized, and handled multiple projects as well as excellent written and verbal communication skills; Fostered and expanded relationships w/ Congressional staff and industry-related professionals;
  • Maintained calendar of Sr
  • VP and worked closely with Congressional schedulers to set up daily meetings and telephone conferences; Updated calendar for Sr
  • VP efficiently and expediently due to unexpected changes;
  • Maintained PAC database and was responsible for all PAC mailings; Maintained required proficiency in Microsoft Office 2003 & 2007, Win 98, word processing, and web searching
  • Utilized Visio and Harvard Graphics for organizational charts; Extensive use of Dreamweaver for weekly company newsletter which was sent to members; Used SharePoint and Salesforce as communication tool for briefing packages prior to conferences and Board of Directors meeting

Admin Assistant/Conference Coordinator

National Governors Association (NGA)
02.2001 - 11.2007
  • Hired as temporary and became a permanent employee in October 2001
  • Meetings & conferences manager (registration, logistics, travel arrangements, presentations, and hotels); Maintained database for division and trained other administrative staff in creating databases and registration software;
  • Handled logistical arrangements and planning for meetings, including production and assembly of meeting briefing books and materials, travel, lodging, and food arrangements; Responsible for managing meeting budget for grants;
  • Scheduled briefings and issued standard company press releases; Responsible for ensuring updated routing lists for committee heads signatures of documents;
  • Made all local and non-local travel arrangements for executive leadership of Association and all meeting attendees (Governors and their staff along with Conference Speakers) along with completing their travel vouchers in a timely manner;
  • Worked closely with administrative staff of Governors, Congress, and Senate for conferences; Utilized Cvent for registration of meeting attendees for conferences and meetings for entire Association along with Homeland Security Department
  • Utilized Microsoft Office programs (MS Office, Excel, PowerPoint, Access, and Project) and Lotus Notes
  • Used Harvard Graphics for presentations and extensive use of Dreamweaver for the weekly company newsletter to Governors and their Chief of Staff
  • Used Cvent as the registration program for conferences and meetings
  • Completed conference surveys using Survey Monkey

Education

bachelor’s - Biblical Theology with Emphasis in Leadership

Virginia Bible College
Dumfries, VA

Paralegal Certificate -

Paralegal Institute of Washington
Washington, DC

Secretarial Certificate -

Washington School for Secretaries
Washington, DC

Masters of Divinity -

Virginia Union Seminary
Richmond, VA
05.2025

Skills

  • Document management
  • Innovation and creativity
  • Verbal communication
  • Executive support

Certification

  • Certified Records Manager
  • Certification in Program Management
  • Certification CORE II
  • Certification in Data Analysis for Budgets

Accomplishments

  • Revised the Scheduler process to a more efficient system.
  • Updated FID’s Onboarding process for new employees.
  • Created SOP for responding to Congressional inquiries.

Computer Software Experience

  • Microsoft Office (Word, Publisher, SharePoint, Access, Project, Excel, PowerPoint, Outlook)
  • Westlaw
  • Nexus
  • EDRMS for Records Management
  • Apple McIntosh
  • RegWeb
  • CVent
  • WordPerfect
  • Quattro Pro
  • Corel Draw
  • Dreamweaver
  • VCM
  • Survey Monkey
  • IMPAK
  • Salesforce
  • Quicken
  • Visio
  • PowerBi
  • PeopleSoft
  • Lotus Notes

Timeline

CORIII (Detail)

United States Customs & Immigration Services (USCIS)
04.2024 - 09.2024

Staff Assistant

Federal Emergency Management Agency (FEMA)
01.2021 - Current

Administrative Support Specialist

Federal Emergency Management Agency (FEMA)
08.2016 - 01.2021

Part-time Executive Assistant

Agape Ministries
04.2013 - 02.2017

Sr. Admin Assistant

Aon Hewitt Consulting
02.2011 - 04.2012

Executive Assistant

National Propane Gas Association (NPGA)
04.2008 - 09.2009

Admin Assistant/Conference Coordinator

National Governors Association (NGA)
02.2001 - 11.2007

Paralegal Certificate -

Paralegal Institute of Washington

Secretarial Certificate -

Washington School for Secretaries

Masters of Divinity -

Virginia Union Seminary

bachelor’s - Biblical Theology with Emphasis in Leadership

Virginia Bible College

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Debra Wilson