Debra Wilson

•Handled all ordering operations.

•Processed payments and maintained digital records including invoices, contracts, and ledgers.

•Made and confirmed reservations for events.

•Transmitted information into terminals for credit card business.

•Handled customer relations. Suggested new ideas to increase productivity.

•Effectively closed sales when customers has apprehensions.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Coordinated interactions between senior leaders and team members.
• Process transactions using various form of payments : cash, credit cards financing and charge backs.
• Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
• Human Resources and compliance at the store level.
• Batching out credit card machine and cash flow for end if day.