- Photography
- I have a passion for photography and editing photos.
- Adventure Travel
- I enjoy helping others and giving back to the community.
- I like working with my hands and fixing things.
- DIY and Home Improvement
- Reading
Hi, I’m
Debra Wolfe
Office Manager, Accounting, General Manager
Manitou,OK
Summary
Dedicated General Manager in the Cotton Industry. 14 years of management experience A hands on type of general manager with strong financial abilities Works well with board of directors, owners and in a team environment Experience in day-to-day operations of Cotton gin and business Ability to streamline operations to enhance profitability Lead by example and ensure the execution of all safety, security, quality and operations policies. Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
18
years of professional experience
1
Certification -USDA Cotton Classer
1
Certification- USDA Supervisor
1
Certification in Cosmetology
Work History
High Tech Gin Inc.
General Manager
08.2004 - 07.2016
Job overview
- Employer Phone Number: 580-362-0712 Monty Kahle :
- Starting Salary: 45,000 Annually Ending Salary: 67,600 (including bonuses)
- Overseen the 5.2 million dollar cotton gin erected & in operation in 2004
- Oversee day-to-day operations of business
- Teambuilding & Training
- Cost-Reduction Strategies
- Order Fulfillment
- Directed 18 to 30 plus employees and managed P&L, sales, inventory, merchandising and cost controls
- Maintained high standards in safety and complied with regulatory guidelines
- Transformed operation that was posting annual losses to achieve $1,000,000.K+ in net profits
- Introduced training programs that enhanced employee performance and helped build a motivated workforce
- Experience in all personnel relations, Accounts payable & receivables, customer relations, marketing cotton, cottonseed, burrs and motes, inventories, supplies & vendors all aspects of bookkeeping and reporting, payroll and payroll reports
- All aspects of banking and reconciliations of banks
- Computer skills, ten key, excel, word, QuickBooks, bookkeeping program with PCCA, Selling cotton on The Seam computer program
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Great Plains Cotton Gin
Office Manager
11.1998 - 08.2004
Job overview
- Employer Phone Number: 580-362-0712 Monty Kahle :
- Starting Pay Rate: 539.00 Weekly. Ending pay Rate: 865.00 Weekly
- Directed administrative duties and accounting for development of a $5 million cotton gin.
- Handled everyday business operations.
- Ensured the company's equipment and organizational requirements were met through close coordination with top management.
- Managed payroll processing and check distribution.
- Maintained strict adherence to deadlines by organizing and depositing all payroll deductions promptly.
- Prepared W-2, W-9, and W-3 transmittals as well as employee 401K reports.
- Coordinated payroll operations for home location as well as created and printed paychecks for multiple company branches.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Maintained confidential records relating to personnel matters.
- Ordered and priced products from vendors.
- Liaised with vendors to ensure timely delivery of planting seeds and chemicals throughout the season.
- Completed and submitted required reports to state offices punctually.
- Handled all aspects of banking operations.
- Handled complete banking and reconciliation functions efficiently.
- Played a crucial role working with spreadsheets and word processing applications.
- Conducted annual cooperative audits.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Provided training to new hires on office policies and safty procedures.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Assisted in developing budgets for departmental expenses.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Managed, scheduled and coordinated office functions and activities for employees.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Completed day-to-day duties accurately and efficiently.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Managed daily office operations, ensuring efficient workflow and adherence to company policies.
- Coordinated communication between departments, enhancing collaboration and overall productivity.
- Developed and implemented office procedures, improving organizational efficiency and effectiveness.
- Mentored junior staff, fostering a supportive work environment and encouraging professional development.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Education
GEDAltus, OK
High School Diploma
06-1984
Great Plains Technology CenterBlackwell, OK
No degree/ went to work with on job training from Accounting And Bookkeeping
Skills
- Marketing of Cotton & Cottonseed
- Sales & Margin Improvement
- Cost-Reduction Strategies
- Financial administration
- Payroll operations
- General ledger entries
- Cash flow management
- General management
- Financial analysis
- P&L management
- Conflict resolution
- Safety compliance
- Customer relationship management
Accomplishments
Awards from USDA for performance and quality of my work
Awarded trips & bonuses for job well done (Great Plains Cotton Gin & High Plains LLC & High Tech Gin LLC)
- Marketing - Implemented marketing strategies which resulted in 75 - 100 % [from other marketers selling at $1.00 lb. , I marketed at $1.75 to $2.00 lb.] Marketed all product to different markets that most companies in the industry. Made substantial growth for the customer base and the company.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Used Microsoft Excel to develop income and expenses 5 year projection.
- Documented and resolved OSHA Cyclone dust issues OSHA shut the company down, I establishing manuals and check list reports addressing and solving the issue, led to bringing the company into OSHA compliance. OSHA drop in visit -with the manuals and reports OSHA seen the company was in compliance at all times.
Affiliations
- I restore furniture working with sanders, nail guns, saws, this is my quite time, I enjoy the start of nothing and seeing what I can make out of the piece.
- I have a shop that I make t-shirt, tumblers, car tags, etc., make my own designs on computer and seeing the end results are rewarding.
- I like to read, family getting together, camping, fishing , boating, jet skies.
- I like looking a buildings old & new the structure the detail, seeing places & things I haven't been or seen.
Certification
- USDA Cotton Grading Licenses: Memphis Tn. & Altus Ok
- USDA Cotton Grading Supervisor Licenses: Memphis Tn. & Altus Ok
- Cosmetology Licenses : Aliens School of Beauty: Altus Ok
Interests
Timeline
General Manager
High Tech Gin Inc.
08.2004 - 07.2016
Office Manager
Great Plains Cotton Gin
11.1998 - 08.2004
GED
High School Diploma
Great Plains Technology Center
No degree/ went to work with on job training from Accounting And Bookkeeping
Education
Bookkeeping and Accounting at Great Plains Area Votech, Frederick Ok
On job training 22 years : started Bookkeeping, Office Management , Payroll & all reports , All aspects of banking , accounting , JE, A/R A/P, Financial statements, company audit ready, yearly audits, compliance with all government agency, Employee screening, interviewing, hiring for positions, terminating employees with just cause. Co-Manager, Manager