Summary
Overview
Work History
Education
Skills
Timeline
Generic
Debra Yates

Debra Yates

Salem,WV

Summary

Results-driven professional with extensive experience in management and labor roles. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in operating hand tools and maintaining a clean workspace, while demonstrating a strong commitment to safety and teamwork. Fast learner dedicated to achieving operational excellence.

Overview

4
4
years of professional experience

Work History

Laborer

Abrisa
Clarksburg, WV
04.2026 - Current

inspect , sort, clean, wrap and ship glass pieces

  • Operated hand tools and machinery for various tasks as needed and trained
  • Maintained cleanliness and organization of work area
  • Followed safety protocols to ensure workplace safety

Front End Manager

Mazzas Pizzeria
Clarksburg, WV
09.2025 - 03.2026
  • Maintained cleanliness and organization of front counter and dining area to ensure a welcoming environment.
  • Collaborated with kitchen staff to ensure timely food preparation and order fulfillment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Interacted with customers in a welcoming manner to effectively assess and address their unique needs.

Shift Manager

Hardees Resturamt
Clarksburg, WV
06.2022 - 09.2025
  • Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
  • Trained and mentored team members on customer service best practices and operational procedures.
  • Implemented inventory management processes to optimize stock levels and reduce waste.
  • Ensured compliance with health and safety regulations to maintain a safe work environment.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
  • Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
  • Managed inventory levels, optimizing stock availability and reducing waste.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Trained and mentored new staff on operational procedures and customer service techniques.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.

Laborer

Oliverios Peppers
Clarksburg, WV
03.2022 - 07.2022

inspect , sort, clean, wrap and ship glass pieces

  • Operated hand tools and machinery for various tasks as needed and trained
  • Maintained cleanliness and organization of work area
  • Followed safety protocols to ensure workplace safety

Education

CNA - CNA

New River Community College
Lewisburg, WV
04-2010

High School Diploma -

Greenbrier East High School
Ronceverte, WV
06-1999

Skills

Willingness to learn

Attention to detail

Safety awareness

Heavy lifting

Customer service

Hand-eye coordination

[WV] Driver's license

Clean driving record

Verbal and written communication

Hand and power tools

Team player

Fast learner

Management

Clean workspace maintenance

Able to work under pressure

Timeline

Laborer

Abrisa
04.2026 - Current

Front End Manager

Mazzas Pizzeria
09.2025 - 03.2026

Shift Manager

Hardees Resturamt
06.2022 - 09.2025

Laborer

Oliverios Peppers
03.2022 - 07.2022

CNA - CNA

New River Community College

High School Diploma -

Greenbrier East High School
Debra Yates