Summary
Work History
Education
Skills
Timeline
Generic

Debra Zenda

Early Childhood Education and Retail Sales
Desert Hot Springs,CA

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products.

Work History

Retail Sales Associate

Mervyns Dept
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, loin the lingerie items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Used markdown supplies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Greeted customers and provided outstanding customer service.

Assistant Manager of Housewares

Gottschalks Department Store
  • Supervised day-to-day operations to meet performance, quality and service expectations Markdowns and display.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Tracked items sold manually as required.
  • Helped in opening of new stores.

Retail Sales Associate

Robinson's/ Robinson's May Department Store.
  • Greeted customers and helped with product questions, selections, and purchases in the Accessories/ Jewelry Department.
  • Maintained the floor and completed stock replenishment, sales, markdowns and inventory.

Teacher/Childcare Assistant Teacher

Creative Beginning Montessori Center
07.2018 - 09.2023

Engaged in work with children from the age of 2-6 years of both in a group and individual basis.


Prepared the environment with Montessori Materials with printed materials as well choosing carefully chosen worksheets according the the theme and provided art projects to engage children's natural curiosity.


Supervised children in both indoor and outdoor play.


Provided children wit artistic environment through vivid bulletin board displays and creative lessons of puppetry, introducing life lessons and problem solving and manners.


Organized school storage and supplies.


Helped in ordering and providing costumes for events and other needs of the school.

Teacher/Assistant Teacher/Retail Sales Associate

Creative Beginnings Montessori Center
03.2010 - 03.2013

Prepared environment with Montessori-based materials that corresponded to monthly themes and paid careful attention to maintain an orderly and clean environment.


Used Montessori philosophy, that, and treated each child with dignity and respect.


Helped in any area that needs my assistance.


Enhanced children's educational experience through vivid bulletin boards displays and creative lessons of puppetry and music.


Worked diligently to care for supplies and organize storage carefully providing presentable space for school necessities.

Education

No Degree - Early Childhood Education

College of The Desert
Palm Desert, CA

High School Diploma -

Palm Springs High School
Palm Springs, CA
06-1988

Skills

  • Customer service
  • Customer assistance
  • Cash handling
  • Retail sales
  • Professional appearance
  • Stocking and receiving
  • Transaction processing
  • Stock replenishment
  • Display setup
  • Fitting room maintenance
  • Shelf stocking

Timeline

Teacher/Childcare Assistant Teacher

Creative Beginning Montessori Center
07.2018 - 09.2023

Teacher/Assistant Teacher/Retail Sales Associate

Creative Beginnings Montessori Center
03.2010 - 03.2013

Retail Sales Associate

Mervyns Dept

Assistant Manager of Housewares

Gottschalks Department Store

Retail Sales Associate

Robinson's/ Robinson's May Department Store.

No Degree - Early Childhood Education

College of The Desert

High School Diploma -

Palm Springs High School
Debra ZendaEarly Childhood Education and Retail Sales