Debra Zuniga
San Bernardino,CA
Summary
Organized bringing strengths in handling work independently and solving routine problems without oversight. I have over 35 years expertise in perishable department and food safety and ability to quickly learn new processes.
Overview
26
26
years of professional experience
Work History
Retail Clerk
Stater Bros. Markets
06.2019 - Current
- Attended cash registers during busy periods to maintain top-tier service levels
- Helped customers to satisfy merchandise needs and resolve service problems
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
Regional Grocery Supervisor
Stater Bros. Markets
06.2005 - 06.2008
- Handled customer complaints, requests, and questions promptly to satisfy needs and retain business
- Coached and trained associates on effective and productive merchandising techniques for consistent sales
- Tracked expenses, administered grocery budget, and monitored performance against goals to adjust strategies and consistently meet targets
- Maintained equipment and facilities with optimal cleanliness and safety for employees and customers
- Used computer-assisted ordering to order appropriate quantities of merchandise and supplies.
Regional Produce Supervisor
Stater Bros. Markets
06.1999 - 06.2005
- Monitored sales activities to ensure customers receive satisfactory service and quality goods
- Examined merchandise to ensure correct price, display, and function
- Attended managers' meetings to report on inventory and sales for parts department
- Oversaw visual merchandising and displays to appeal to shoppers
- Motivated staff to meet individual and team goals by assisting customers and upselling products.
Produce Manager
Stater Bros. Markets
06.1998 - 06.1999
- Enforced department compliance with heath department standards and weight requirements
- Leveraged knowledge of proper product trimming, rotation, crisping, and watering techniques to enhance appearance and shelf life
- Drove department sales and profit goals and effectively allocated department labor and inventory.
Education
Certificate - Food Safety
The National Environmental Health Association
Certificate - Retail Management
WAFC
San Bernardino, CABachelor of Arts - Business and Management
University of Redlands
Redlands, CAAssociate of Science - Food Industry Management Program
University of Southern California
Los Angeles, CA12.2018
Skills
- Customer relations
- Teamwork
- Motivation
- Teaching and training in perishable departments and including floral
Personal Information
Employee ID: 102578
Timeline
Retail Clerk
Stater Bros. Markets
06.2019 - Current
Regional Grocery Supervisor
Stater Bros. Markets
06.2005 - 06.2008
Regional Produce Supervisor
Stater Bros. Markets
06.1999 - 06.2005
Produce Manager
Stater Bros. Markets
06.1998 - 06.1999
Certificate - Food Safety
The National Environmental Health Association
Certificate - Retail Management
WAFC
Bachelor of Arts - Business and Management
University of Redlands
Associate of Science - Food Industry Management Program
University of Southern California