Debra Ann Jones
Charleston,Illinois
Summary
Dedicated Patient Care Technician with proven history of checking and documenting vital signs, supporting ADLs and following care plans. Strong collaborator contributes to team goals with skillful prioritization. Delivers superior patient support through strong customer service skills and exceptional phone presence.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Fresenius Medical Care ( C U Dialysis)
08.2021 - 08.2023
- Collected and monitored vitals under supervision of medical and nursing staff
- Helped patients move safely with skilled mobility support
- Utilized computer systems for charting patient data
- Set up machines for dialysis to make sure everything is safe for the patients, monitoring vital signs during the procedure
- Trained new employees on proper use of dialysis equipment, safety protocols, and patient care standards
- Collected labs on certain days of the month
- Adhered strictly to HIPAA regulations when dealing with confidential information.
Home Health Care Provider
Department of Human Services (DORS)
06.2013 - 05.2021
- Helped home-bound individuals maintain personal dignity by assisting with personal hygiene and care needs
- Reported changes in patient conditions to nurses and physicians
- Prepared nutritious meals and snacks for clients following dietary guidelines and restrictions
- Administered medications as prescribed by healthcare providers, ensuring proper dosages and adherence to schedules
- Monitored client vital signs, including blood pressure, pulse rate, and temperature
- Accompanied clients on outings or appointments to provide assistance and companionship
- Followed infection control and safety policies and guidelines.
Certified Nursing Assistant
Odd Fellow Rebekah Home
11.2016 - 05.2018
- Improved patient quality of life by assisting with daily living activities
- Protected patients by monitoring conditions and promptly reporting problems to RNs
- Kept patients clean, dry, and properly cared for under direction of registered nurses
- Offered support, companionship, and stimulation with conversation and recreation
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Monitored vital signs of assigned patients according to established standards
- Answered call to provide emergency treatment and assistance to patients.
Clerical Partner
Sarah Bush Lincoln Health Center
09.2008 - 09.2014
- Demonstrated excellent customer service skills by addressing inquiries promptly, accurately, and professionally
- Admitted and discharged patients, set up appointments, and set up patient transportation if needed
- Stocked the floor, faxed and scanned doctors' orders
- Answered multi-phone lines
- Put doctors' orders in and ordered tests for patients
- Put new charts together for the next new admission
- Copied and filed important documents to prepare and execute important mailings
- Walked the floor for doctors' orders or for RN's orders or anyone else's orders.
Phlebotomist
Sarah Bush Lincoln Health Center
02.2002 - 05.2010
- Demonstrated expertise in proper equipment use, blood volume requirements, and testing protocols
- Collected blood from veins using vacuum tube, syringe, or butterfly venipuncture methods
- Upheld data security and compliance with HIPAA protocols through multiple identification points and document verification
- Created accurate labels and updated system records with patient sample information and details
- Calmly handled difficult or challenging situations that arose while performing phlebotomy duties
- Processed patient samples according to established laboratory protocol guidelines
- Checked paperwork for completeness and accuracy of information.
Patient Care Provider
Sarah Bush Lincoln Health Center
10.2001 - 09.2008
- Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses
- Protected patients when collecting specimens by following proper aseptic techniques
- Maximized patient comfort by keeping rooms clean and consistently meeting individual needs
- Entered treatment data into designated clinical applications accurately
- Assisted surgical patients in walking and assisted to the bathroom
- Measured and recorded food and liquid intake and urinary and fecal output.
Education
Associate in Science (A.S.) - Medical Billing and Coding
Ultimate Medical Academy
Clearwater, Florida03.2016
Skills
- Vital Signs Monitoring
- Information Protection
- Emergency Response
- Mobility Assistance
Certification
- CNA - Certified Nursing Assistant
Timeline
Patient Care Technician
Fresenius Medical Care ( C U Dialysis)
08.2021 - 08.2023
Certified Nursing Assistant
Odd Fellow Rebekah Home
11.2016 - 05.2018
Home Health Care Provider
Department of Human Services (DORS)
06.2013 - 05.2021
Clerical Partner
Sarah Bush Lincoln Health Center
09.2008 - 09.2014
Phlebotomist
Sarah Bush Lincoln Health Center
02.2002 - 05.2010
Patient Care Provider
Sarah Bush Lincoln Health Center
10.2001 - 09.2008
Associate in Science (A.S.) - Medical Billing and Coding
Ultimate Medical Academy
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