Debra (Faith) Kuhn
Mansfield,OH
Summary
I am a proactive employee with experience at Shawnee State University, excelling in resident engagement and conflict resolution. I have strong organizational skills and effective communication that lead to improved resident satisfaction and a secure living environment. I have excellent conflict resolution skills and I work well in a team.
Overview
3
3
years of professional experience
Work History
Senior Residential Assistant
Shawnee State University
08.2023 - Current
- Assisted with move-ins and move-outs to ensure smooth transitions for residents, minimizing stress during relocation periods.
- Managed conflicts between residents effectively by using mediation skills and providing fair resolutions, resulting in a harmonious living environment for all parties involved.
- Conducted regular safety inspections to maintain a secure living environment for all residents, reducing incidents of theft or vandalism.
- Facilitated open forums with residents to gather feedback on their living experience, leading to targeted improvements in amenities and services offered.
- Adhered strictly to fair housing laws and regulations ensuring equal treatment of all residents while minimizing risk of legal actions against property management.
- Maintained accurate records of resident information using property management software systems which enabled efficient retrieval when needed.
- Enforced property rules consistently to maintain a safe and comfortable living environment for all residents while minimizing conflicts among neighbors.
Morris University Center Information Desk
Kara Bobo-Stump at Shawnee State University
08.2022 - 04.2025
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Education
Shawnee State University
Portsmouth, OH04-2027
High School Diploma -
Madison Comprehensive High School
Mansfield05-2022
Skills
- Assertiveness
- Resident engagement
- Community building
- Teamwork
- Problem-solving
- Time management
Timeline
Senior Residential Assistant
Shawnee State University
08.2023 - Current
Morris University Center Information Desk
Kara Bobo-Stump at Shawnee State University
08.2022 - 04.2025
No Degree - Education
Shawnee State University
High School Diploma -
Madison Comprehensive High School
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