Summary
Overview
Work History
Skills
Timeline
Generic

Debrah Simuel

Columbia,SC

Summary

Results-oriented professional with a proven track record at PSCU in fraud prevention and customer service. Expert in data management and regulatory compliance, I leverage critical thinking and attention to detail to implement effective strategies that safeguard financial assets. Committed to excellence, I ensure data integrity and enhance operational efficiency.

Overview

10
10
years of professional experience

Work History

Fraud Dectection Representative

PSCU
11.2017 - Current
  • Developed and implemented comprehensive fraud prevention strategy, safeguarding customers from financial losses.
  • Investigated potential credit card fraud cases identified by fraud detection system.
  • Responded to 25+ account inquiries hourly, delivering scripted responses for five assigned clients.
  • Ensured compliance with applicable regulations through proactive fraud management measures.
  • Provided customer support through phone and email interactions.
  • Resolved member inquiries and issues with thorough product knowledge.

Document and Data Clerk

Fluor Enterprises, Inc.
05.2015 - 08.2017
  • Secured documents, clearances, certificates, and approvals from local, state, and federal agencies.
  • Assisted in data verification and quality control processes.
  • Conducted routine audits to ensure data integrity and compliance.
  • Analyzed departmental documents for effective distribution and organized filing.
  • Validated blueprint and schematic designs in collaboration with field engineers.
  • Ensured data integrity and accuracy through rigorous verification processes.

Document Specialist

Babcock Center
03.2015 - 05.2017
  • Create case records for assignment and tracking of digital files
  • Assist in the preparation of reports, graphs, and presentations using spreadsheet, graphic software, and/ or database applications
  • Assists in the maintenance of documents and records, coordinates the reporting of key quality indicators, supports the renewal of certifications, performs the follow-up of audit observations, and provides support on projects

Skills

  • Data-driven decision making
  • Data management
  • Strategic planning
  • Regulatory compliance
  • Customer service
  • Critical thinking
  • Attention to detail
  • Organizational skills

Timeline

Fraud Dectection Representative

PSCU
11.2017 - Current

Document and Data Clerk

Fluor Enterprises, Inc.
05.2015 - 08.2017

Document Specialist

Babcock Center
03.2015 - 05.2017

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Debrah Simuel