Summary
Overview
Work History
Education
Skills
Awards
Websites, Portfolios, Profiles
Timeline
Generic

Shaenacole Thomas Dawson

Covington,United States

Summary

Passionate special education teacher dedicated to supporting students in reaching their full academic potential. Skilled in creating inclusive and engaging learning environments for diverse learning styles and abilities. Experienced in developing individualized education plans and implementing effective strategies to help students overcome academic challenges. Committed to fostering a positive and supportive classroom atmosphere that promotes growth and success for every student. Proficient in individualized education planning and student advocacy, utilizing communication and collaboration to support student success. Knowledgeable of special education regulations and best practices.

Overview

9
9
years of professional experience

Work History

Special Education

Newton County School District
06.2018 - 05.2025

Customer Service Representative

Teletech Customer Care Management
05.2016 - 04.2017
  • Responded to customer requests for products, services, and company information.
  • Responded proactively and positively to rapid change.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered prompt service to prioritize customer needs.
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

Education Specialist - Special Education and Teaching

Liberty University
Lynchburg, VA
03.2025

Master of Arts - MA - Mathematics

Western Governors University
01.2022

Bachelor's Degree - Special Education and Teaching

Western Governors University
01.2018

Associate's Degree - Early Childhood Development and Education

American Public University System
01.2016

Associate of Arts (A.A.) - Human Resources Development

American Public University System
Azusa, CA
01.2014

Skills

  • Collaborative Problem Solving
  • Data Analysis
  • Childhood education expert
  • IEP development and implementation
  • Data-driven instruction
  • Small group instruction
  • Lesson Planning
  • Inclusive education practices
  • Flexible learning approaches
  • Differentiated instruction
  • Parent-teacher communication
  • Classroom management
  • Student engagement

Awards

ALPHA EPSILON SIGMA, Chapter

Websites, Portfolios, Profiles

www.linkedin.com/in/shaenacoledawson-b2155778

Timeline

Special Education

Newton County School District
06.2018 - 05.2025

Customer Service Representative

Teletech Customer Care Management
05.2016 - 04.2017

Master of Arts - MA - Mathematics

Western Governors University

Bachelor's Degree - Special Education and Teaching

Western Governors University

Associate's Degree - Early Childhood Development and Education

American Public University System

Associate of Arts (A.A.) - Human Resources Development

American Public University System

Education Specialist - Special Education and Teaching

Liberty University