Your Name
Summary
Proactive assistant manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Abm
Cleveland, TN
06.2004 - 08.2014
- Monitored employee performance and developed improvement plans.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Submitted reports to senior management to aid in business decision-making and planning.
- Trained team members in successful strategies to meet operational and sales targets.
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Coached team on effective upselling and cross-selling methods.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Supervised team of 30 employees and provided feedback on performance.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Attended monthly sales meetings and reported pertinent information to employees.
- Promoted to Assistant Manager after only 6 months with company.
- Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Completed daily inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Communicated with managers of other departments to maintain transparency.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Provided current employees options for additional training opportunities.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Supervisor
Applied Medical Distribution Corporation
San Diego, CA
05.2010 - 05.2011
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained compliance with company policies, objectives and communication goals.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Set overall vision and provided team leadership.
- Audited and documented all processes and procedures for new accounts department.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Measured team performance and reported metrics to leadership team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Worked with management team to implement proper division of responsibilities.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Landscaper
Doerr Landscaping
City, STATE
06.2002 - 06.2004
- Trimmed greenery, shrubs and hedges to maintain uniform appearance.
- Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness.
- Maintained grounds including trimming, weeding and general clean-up.
- Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
- Provided upkeep to residential work sites, including hedge and shrub trimming.
- Cared for lawns by mulching, aerating, wedding, grubbing and trimming and edging around walks, walls and flower beds.
- Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
- Operated landscaping equipment with focus on safety and efficiency.
- Installed and maintained landscapes at homes, offices and parks.
- Monitored weekly and daily scheduled tasks to ensure efficiency.
- Mulched gardens, placed sod and adjusted soils to provide optimal growth potential.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Rearranged planting beds and flower gardens seasonally.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Performed multiple landscaping tasks, including planting, watering, mulching and edging.
Education
High School Diploma -
Bloom High School
Chicago Heights, IL05.2006
Skills
- Safety-minded worker
- Former member of UAW Union
- Equipment monitoring
- Staff Management
- Hard Worker
- Painting
- Customer Service
- Independent worker
- Cleaning
- Staff Supervision
- Time Management
- Conflict Management
- Organizational Skills
- Communication Skills
Timeline
Supervisor
Applied Medical Distribution Corporation
05.2010 - 05.2011
Assistant Manager
Abm
06.2004 - 08.2014
Landscaper
Doerr Landscaping
06.2002 - 06.2004
High School Diploma -
Bloom High School