Debria Golden
Chicago,IL
Summary
Dynamic customer service professional with a proven track record at SeoulSpice, excelling in cash handling and fostering customer loyalty. Recognized for attention to detail and reliability, I consistently resolved complaints and maintained high standards, contributing to a positive dining experience and enhanced store reputation.
Overview
1
1
year of professional experience
Work History
Expo/Cashier/Sous Chef
SeoulSpice
06.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Retail Worker
Amazon
04.2025 - 06.2025
- Greeted customers, helped locate merchandise returns, and suggested suitable options
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Server
Waffle House Restaurant
09.2024 - 11.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
High School Diploma -
Intrinsic High School
Chicago, IL06-2024
Skills
- Conflict resolution
- Customer service excellence
- Attention to detail
- Work ethic and integrity
- Reliability and punctuality
Timeline
Expo/Cashier/Sous Chef
SeoulSpice
06.2025 - Current
Retail Worker
Amazon
04.2025 - 06.2025
Server
Waffle House Restaurant
09.2024 - 11.2024
High School Diploma -
Intrinsic High School