Deb Riddle Green
Management
Claremont ,NC
Summary
Creative problem solver and tactical decision-maker with passion for driving results by improving proficiencies, developing talent and exceeding expectations. Skilled at developing operational standards that increase productivity, nimble learning, and effective communication.
Overview
35
35
years of professional experience
4
4
years of post-secondary education
Work History
Store Manager
Kohl’s Corporation
Hickory, NC
1999 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help store evolve and grow.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Assistant Store Director
Kmart Corporation
Various , Various
1987 - 1999
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Reviewed daily financial records and reports and identified deficiencies in need of attention.
- Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
- Implemented Type process improvement initiatives within department.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced workflow inconsistencies by recruiting and hiring capable staff members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed detailed plans based on broad guidance and direction.
Education
Bachelor Of Science - Marketing
1983 - 1987
Skills
Strategic thinker
Operations
Team leadership and coaching
Strategic planning
Budgeting
Decision-Making
Excellent Communication
Performance improvement
Processes implementation
Goal-setting
Workflow planning
Payroll and budgeting
Scheduling
Office administration
Executive presentations
Customer relations and communications
Report analysis
Logistics Operations
Performance monitoring
Timeline
Store Manager - Kohl’s Corporation
1999 - Current
Assistant Store Director - Kmart Corporation
1987 - 1999
Southern Illinois University Edwardsville - Bachelor Of Science, Marketing
1983 - 1987