Debra Hallmark
Coffeyville,KS
Summary
Focused office coordinator with several years of experience. Enthusiastic and well-organized with drive for continuous improvement. Adept in implementing process enhancements to boost team productivity and office efficiency.
Overview
8
8
years of professional experience
Work History
Office Coordinator
CRMC Medical Group
Coffeyville, KS
10.2023 - Current
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Handled confidential information in a discreet manner.
- Updated contact information lists regularly in accordance with company policy.
- Resolved customer complaints or answered customers' questions.
- Ensured compliance with company policies regarding health and safety regulations.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Home Health Caregiver
Self Employed Services
Gage, Oklahoma
08.2019 - 07.2023
- Provided respite care services for family members who need relief from caring for their ill relative.
- Transported clients to medical appointments or other destinations when necessary.
- Actively listened to concerns expressed by family members concerning their loved one's condition or treatment plan.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Manager of Operations
ASAP Energy,Inc
Arnett, Oklahoma
07.2016 - 07.2019
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Investigated customer complaints related to product and service quality or delivery issues.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Oversaw inventory management activities including ordering supplies as needed.
- Managed team of XX employees, conducting performance evaluations and facilitating professional development.
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Managed inventory levels, optimizing stock to meet demand without overstocking or shortages.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Addressed customer concerns with suitable solutions.
- Presented performance and productivity reports to supervisors.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
Education
High School Diploma -
Woodward High School
Woodward, OK03-1978
Skills
- Office Management
- Client Relations
- Compliance Monitoring
- Operations Management
- Scheduling and calendar management
- Bookkeeping
References
References available upon request.
Timeline
Office Coordinator
CRMC Medical Group
10.2023 - Current
Home Health Caregiver
Self Employed Services
08.2019 - 07.2023
Manager of Operations
ASAP Energy,Inc
07.2016 - 07.2019
High School Diploma -
Woodward High School