Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Derek Calderon

Miami,FL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

7
7
years of professional experience

Work History

In-Home Expert

AT&T
03.2022 - Current
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Went on dispatches to client's homes to first assist with their account and then promoting AT&T and executing sales.
  • Skilled at working independently and collaboratively in a team environment

Customer Service Representative

USA Wireless
04.2021 - 01.2022
  • Meeting or exceeding sales goals
  • Negotiating all contract with prospective clients
  • Helping determined pricing schedules for quotes, promotions, and negotiations
  • Giving sales presentations to a range of prospective clients

Personal Trainer

YouCoach, Youfit Health Clubs
05.2019 - 11.2021
  • Demonstrate proper operation of fitness equipment, such as resistance machines, cardio machines, free weights, or fitness assessment devices
  • Develop fitness or wellness classes, such as yoga, aerobics, strength training, or aquatics, ensuring a diversity of class offerings
  • Provide individual support or counseling in general wellness or nutrition
  • Teach fitness classes to improve strength, flexibility, cardiovascular conditioning, or general fitness of participants
  • Track attendance, participation, or performance data related to wellness events.

Medical Assistant

SOUTH Florida Pulmonary & Critical Care Associates
11.2020 - 03.2021
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Record patients' medical history, vital statistics, or information such as test results in medical records
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
  • Interview patients to obtain medical information and measure their vital signs, weight, and height
  • Authorize drug refills and provide prescription information to pharmacies
  • Clean and sterilize instruments and dispose of contaminated supplies
  • Prepare and administer medications as directed by a physician
  • Show patients to examination rooms and prepare them for the physician
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
  • Schedule appointments for patients
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients.

Physical Therapist Assistant

12.2019 - 04.2019
  • Physical Therapy Now
  • Provide clients with guidance and information about techniques for postural improvement and stretching, strengthening, relaxation, and rehabilitative exercises
  • Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance
  • Provide individual support or counseling in general wellness or nutrition
  • Apply finger and hand pressure to specific points of the body
  • Assess clients' soft tissue condition, joint quality and function, muscle strength, and range of motion.

Data Coordinator

Quotient Sciences
10.2018 - 03.2019
  • Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
  • Transcribe medical reports.

Busser

Shibui: A Japanese Restaurant
07.2016 - 09.2018
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Collect payments from customers
  • Take orders from patrons for food or beverages
  • Serve food or beverages to patrons and prepare or serve specialty dishes at tables as required
  • Clean tables or counters after patrons have finished dining
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.

Education

Master of Arts - Psychology

Florida International University
Miami, FL
05.2023

Skills

  • Prospecting Clients
  • Customer Experience
  • Critical Thinking
  • Sales Expertise
  • Negotiations Expert and Strong Deal Closer
  • Product Knowledge

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Limited Working

Timeline

In-Home Expert

AT&T
03.2022 - Current

Customer Service Representative

USA Wireless
04.2021 - 01.2022

Medical Assistant

SOUTH Florida Pulmonary & Critical Care Associates
11.2020 - 03.2021

Physical Therapist Assistant

12.2019 - 04.2019

Personal Trainer

YouCoach, Youfit Health Clubs
05.2019 - 11.2021

Data Coordinator

Quotient Sciences
10.2018 - 03.2019

Busser

Shibui: A Japanese Restaurant
07.2016 - 09.2018

Master of Arts - Psychology

Florida International University

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Derek Calderon