Summary
Overview
Work History
Education
Skills
Timeline
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Decal Foster

Charlotte,NC

Summary

Compassionate Personal Care Aide with extensive experience at Blue Dot, skilled in providing emotional support and maintaining patient safety. Demonstrated expertise in wound care and behavioral management, fostering trust with patients and families. Committed to enhancing patient independence and wellbeing through attentive care and effective communication.

Professional personal care assistant with strong track record in client care and support. Known for delivering high-quality care and adapting to individual client needs. Focused on collaborative teamwork and achieving positive outcomes, consistently dependable, and flexible in dynamic environments. Proficient in personal hygiene assistance and mobility support, with caring and empathetic approach.

Proactive worker committed to helping Job title provide top-notch patient care. Skilled at Type treatments with knowledge of Area of expertise patients. Fantastic attention to detail and multitasking abilities.

Overview

11
11
years of professional experience

Work History

PCA

Blue Dot
02.2025 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
  • Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
  • Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Customer Service Representative

Whole Foods Market
09.2014 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

PCA

Spirit Home Care
07.2019 - 02.2024
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
  • Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.

Education

Cpcc
1201 Elizabeth Ave. Charlotte NC

Skills

  • Personal hygiene assistance
  • Behavioral management
  • Emotional support
  • Dementia care
  • Compassionate care
  • HIPAA compliance
  • Meal preparation
  • Infection control
  • Continuing education
  • Transfer techniques
  • Cultural sensitivity
  • Daily living assistance
  • Safety awareness
  • Medication reminders
  • Mobility support
  • Client advocacy
  • Family support
  • Adaptive equipment knowledge
  • Range of motion exercises
  • Feeding assistance
  • Patient observation
  • Mobility assistance
  • Adaptable
  • ADL support
  • Patient positioning
  • Patient services
  • Wound care
  • Healthy meal preparation
  • Professional bedside manner
  • Catheter care
  • Active listening
  • Safety protocols
  • Physical therapy support
  • Personal care aide (PCA)
  • Light housekeeping
  • Direct patient care
  • Patient relationship building
  • Companionship and emotional support

Timeline

PCA

Blue Dot
02.2025 - Current

PCA

Spirit Home Care
07.2019 - 02.2024

Customer Service Representative

Whole Foods Market
09.2014 - Current

Cpcc
Decal Foster