DeCarlos Bates

Handled and categorized documentation.

Recorded and tracked all maintenance logs effectively.

Maintained accurate records of lockouts.

Conducted thorough inspections of rooms.

Assisted with conducting tours.

Coordinated move-in and move-out logistics.

Distributed shipments.

Prepared detailed documentation of incidents.

• Developed strong relationships with clients, fostering trust and loyalty to the company.
• Reduced fraudulent claims by conducting thorough investigations and verifying information accurately.
• Managed a high volume of claims, ensuring prompt attention to each case.
• Decreased claim processing time by streamlining workflows and implementing efficient task prioritization.

Respond to inbound telephone inquiries.

Evaluate records for compliance.

Ensured completion of weekly certifications for payout.

Consistently entered information into databases.

Restored functionality for users with suspended accounts.

Facilitated guest sign-ups for loyalty programs.

Reactivated subscription services.

Revamped member benefits.

Reviewed financial statements.

Processed customer returns efficiently.

Facilitated warranty claims.

Maintained high standards of data integrity.

Gathered crucial data to support planning and development.

Engaged potential customers via outbound calls.

Explained detailed features and usefulness of products to visitors.

Explained necessity of having adequate insurance coverage.

Facilitated the sale of various products and relevant insurance.

Manage customer appointment slots.

Ensured accuracy of appointment details.

Handled Attendance Verifications.

Facilitated interaction with parents and visitors.

Performed administrative duties with precision.

Organized and maintained filing system.