Summary
Work History
Education
Skills
Timeline
Manager

December Lowery

Homosassa ,Florida

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Server/Bartender

Coachs
01 2023 - Current


  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Bartender Shift Manager

High octane saloon
08 2018 - 11 2021
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.

Server

Neon leons
07 2013 - 12 2017
  • Served food and beverages promptly with focused attention to customer needs.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Med tech/ resident care aide

SugarMill Manor
10 2011 - 05 2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Scheduled and accompanied clients to medical appointments.
  • Followed nutritional plans to prepare optimal meals.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Education

Diploma - Culinary

Lecanto High School
05.2012

Skills

  • Stocking and replenishing
  • Menu memorization
  • Daily specials memorization
  • Sales expertise
  • High-volume dining
  • Food running
  • To-go order preparation
  • Performance improvement
  • Guest seating arrangements
  • Beverage preparation
  • Order delivery practices
  • Point of sale operation
  • Food preparation and safety
  • Guest relations management
  • Hospitality service expertise
  • Order accuracy

Timeline

Server/Bartender

Coachs
01 2023 - Current

Bartender Shift Manager

High octane saloon
08 2018 - 11 2021

Server

Neon leons
07 2013 - 12 2017

Med tech/ resident care aide

SugarMill Manor
10 2011 - 05 2021

Diploma - Culinary

Lecanto High School

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December Lowery