December Williams
El Paso,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
Army
Fort Bliss, TX
01.2021 - Current
- Provided technical support to users with hardware and software issues.
- Developed and implemented IT policies and procedures.
- Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
- Performed system upgrades to ensure optimal performance.
- Monitored network performance to identify potential issues or security breaches.
- Created and maintained user accounts for new hires or current employees.
- Resolved complex problems by troubleshooting hardware and software applications.
- Maintained inventory records of all installed equipment including software licenses.
- Conducted regular maintenance checks on computers, servers, routers, switches.
Education
High School Diploma -
Corinth Holder High Schol
Wendell, NC06-2020
Bachelor of Science - Computer Networks And Cybersecurity
Univery Maryland Global Campus
Adelphi, MDSkills
- Problem Resolution
- Multitasking
- Critical Thinking
- Friendly, Positive Attitude
- Team building
- Troubleshooting
- Supervision and leadership
- Task Prioritization
Certification
- CompTIA Security Plus certified
- Fiber Optic installer certified
Timeline
Information Technology Specialist
Army
01.2021 - Current
High School Diploma -
Corinth Holder High Schol
Bachelor of Science - Computer Networks And Cybersecurity
Univery Maryland Global Campus