Hi, I’m
December Young
Riverview,FL
Summary
Hillsborough County Public Schools employee for the last 5yrs with also 14yrs in Customer Service experience
Classroom Assistant focused on being good role model to students by exhibiting and reinforcing positive behaviors. Extensive experience in therapy-based environment. Sensitive to unique needs of each individual.
Enthusiastic Paraprofessional and classroom support aide knowledgeable about education improvement plans and approaches. Offering 8 years' in education working with special needs children with behavioral students. Tech-savvy and adept user of microsoft, PowerPoint, Excel, and various classroom technologies.
Knowledgeable support professional with experience assisting teachers in classrooms, between classes and during field trips. Devoted to student learning and safety. Always ready to step in and help with any need.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
years of professional experience
Work History
Kennedy Krieger InstituteBaltimore, MD
Classroom Assistant
09.2022 - 05.2024
Job overview
- Assisted in creating lesson plans and activities for students.
- Organized classroom materials, such as books, art supplies, and other resources.
- Supervised student behavior while they were working on assignments or during break times.
- Provided individual support to students with special needs or disabilities.
- Facilitated group discussions among students about assigned topics.
- Distributed handouts and materials to students before class started.
- Answered student questions about course material during lectures.
- Collaborated with teachers to develop individual learning plans for struggling students.
- Participated in parent-teacher conferences to discuss a student's progress in class.
- Monitored hallways between classes to ensure safety of all students.
- Enforced school rules within the classroom environment.
- Maintained a safe environment inside and outside of classrooms at all times.
- Offered students personalized educational, behavioral and emotional support.
- Helped students stow book bags, coats and other items in cubbies and lockers.
- Escorted students to school nurse or administrative office.
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Distributed pencils, paper, textbooks and workbooks to students.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
AMAZON FULFILMENT CENTER
ICQA (INVENTORY CONTROL QUALITY ASSURANCE)
06.2021 - 10.2021
Job overview
- COUNT - COUNTING ITEMS IN BIN TO ENSURE THAT EVERTHING THE INVENTORY SYSTEM THINKS IS THERE HAS BEEN ACCOUNTED FOR
- SBC: SIMPLE BIN COUNT
- COUNT ALL ITEMS IN A PARTICULAR BIN AND INPUT THE NUMBER IN SCANNER
- SRC: SIMPLE RECORD COUNT
- SCAN A SPECIFIED PRODUCT IN A BIN AND COUNT ONLY SIMILAR ITEMS
- CC: CYCLE COUNT
- SCAN EACH ITEM IN A BIN USING THE SCANNER
- IRDR: INVENTORY RECORD DEFECT RATIO
- A SPECIAL TYPE OF CYCLE COUNT THAT REQUIRES A HIGHER LEVEL OF ACCURACY TO ENSURE ACCURATE DPMO (DEFECTS PER MILLION OPP
HILLSBOROUGH COUNTY PUBLIC SCHOOLSTampa, FL
UNIQUE NEEDS AID
08.2019 - 05.2021
Job overview
- HELP THE TEACHER PREPARE INSTUCTIONAL MATERIALS AND CLASSROOM DISPLAYS
- HELP MAINTIAN A NEAT AND ORDERLY CLASSROOM
- HELP WITH INVENTORY, CARE, AND MAINTENANCE OF EQUIPMENT
- HELP TEACHER KEEP ADMINISTRATIVE RECORDS AND PREPARE REQUIRED REPORTS
- PROVIDE ORIENTATION AND ASSISTANCE TO SUBSTIUTE TEACHERS.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
7ELEVEN
CASHIER SALES REP
10.2020 - 04.2021
Job overview
- OPEN/CLOSE THE DAYSHIFT
- COUNT REGISTER
- COUNT LOTTO, LOTTOERY
- SWEEP/MOP FLOORS
- CLEAN RESTROOMS
- FRONT FACE SHELVES AND COOLERS
- INVENTORY COUNT TRUCKS (MACLANE, CDC)
- BRAKE DOWN GRILL, HOT CAKES CASES
- INVENTORY COUNT TOBACCO (CIGARETTES, CIGARS) ECT.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
7ELVEN
CASHIER SALES REP
04.2020 - 07.2020
Job overview
- OPEN/CLOSE THE DAYSHIFT
- COUNT REGISTER
- COUNT LOTTO, LOTTOERY
- SWEEP/MOP FLOORS
- CLEAN RESTROOMS
- FRONT FACE SHELVES AND COOLERS
- INVENTORY COUNT TRUCKS (MACLANE, CDC)
- BRAKE DOWN GRILL, HOT CAKES CASES
- INVENTORY COUNT TOBACCO (CIGARETTES, CIGARS, ECT.
HILLSBOROUGH COUNTY PUBLIC SCHOOLS
BUS RIDER
11.2015 - 07.2019
Job overview
- ASSIST THE DRIVER WITH CHILDERN WHILE HE/SHE IS DRIVING
- HELP THE CHILDREN ON/OFF THE BUS TO AND FROM SCHOOL SAFTLY
- MAKE SURE ALL CHILDREN ARE ACCOUNTED FOR AND THAT ASSIGNED SEATS ARE GIVEN
- ASSIST THE DRIVER AND SCHOOL PERSONAL WITH LOADING/UNLOADING THE STUDENTSON SCOOL GROUNDS
- ENFORCE SAFTY RULES AND PROVIDE FIRM DIRECATION TO THE STUDENTS.
- Followed all company policies and procedures related to rider duties.
BIG KMART (ELECRONTICS)
CASHIER SALES REP
11.2007 - 10.2017
Job overview
- OPEN/CLOSE REGISTER
- GREETING CUSTOMERS
- INVENTORY COUNT (TV'S, COMPUTERS, HOME PHONES) ECT
- INVENTORY STOCK
- MAKE DEPOSITS
- FACE FORNT SHELVES
- ENGAGE CUSTOMERS WITH FRIENDLY SERVICE AND HELPFUL ATTIUDE
- PROCESS TRANACTIONS THROUGH POS TERMINALS ACCEPTING CASH, CHECKS, CREDIT CARDS AND GIVING CHANGE ECT.
Education
EVEREST UNIVERSITY
ASSOCIATE OF SCIENCE IN BUSINESS MANAGEMENT
02.2012
Skills
- Microsoft Word
- Power Point
- Excel
- Microsoft Office
- Typing 15-20
- Student Engagement
- Social skill development
- Classroom Organization
- Special Needs Support
- Classroom Management
- Behavior improvements
- Educational assistance
- IEP familiarity
- Lesson planning assistance
- Teacher Support
- Positive Reinforcement
- Activity Planning
Activities
I like to volunteer in activities, Food Drives and I love to spend time with my children during my spare time and I have done volunteer work here at my job B. T. Washington Elementary when we have school function. I also made Employee in of the month for sale increase within less than a month when I was working in retail at Kmart.
Timeline
Classroom Assistant
Kennedy Krieger Institute
09.2022 - 05.2024
ICQA (INVENTORY CONTROL QUALITY ASSURANCE)
AMAZON FULFILMENT CENTER
06.2021 - 10.2021
CASHIER SALES REP
7ELEVEN
10.2020 - 04.2021
CASHIER SALES REP
7ELVEN
04.2020 - 07.2020
UNIQUE NEEDS AID
HILLSBOROUGH COUNTY PUBLIC SCHOOLS
08.2019 - 05.2021
BUS RIDER
HILLSBOROUGH COUNTY PUBLIC SCHOOLS
11.2015 - 07.2019
CASHIER SALES REP
BIG KMART (ELECRONTICS)
11.2007 - 10.2017
EVEREST UNIVERSITY
ASSOCIATE OF SCIENCE IN BUSINESS MANAGEMENT