Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deche Shorter

Washington,DC

Summary

Highly skilled and qualified Affordable Housing Specialist. Specializes in Section 8, LIHTC, HOME, and many other affordable housing programs. Strong in Recertification's and establishing edibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Property Manager

Winn Residential
01.2021 - Current
  • Reviewed completed applications and assessed household information against file history and program regulations
  • Conducted apartment tours for potential tenants and answered any questions
  • Achieved highest possible net operating income by implementing cost control and revenue improvement programs
  • Wrote clear and concise owner's reports based on findings from quarterly financial statements
  • Monitored all infrastructure and building expenses and reviewed and approved invoices
  • Fostered good working relationships with owners, residents and board members
  • Developed and implemented strategic plan for property

Assistant Property Manager

The Donaldson Group
02.2019 - 01.2021
  • Process pre monthly and end of month closing Process everyday payments Inquiries about late payments and assists in handling any eviction issues
  • Interviews new prospective tenants and gives tours of property
  • Processes applications, conducts credit checks and calls references
  • Distributes and collects leases and ensures that all required legal documents are signed
  • Addresses and promptly resolves questions, requests, and complaints from tenants
  • Creates and distributes marketing materials for the property management company
  • Inspects property on a daily basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants
  • Responsible for apartment turnovers Responsible getting units ready for REAC and county
  • Inspections
  • Assists in hiring a grounds crew and other staff necessary for the upkeep of the property
  • Assists with resident monthly activities,
  • Manages budgets and accounts
  • Reports any problems or issues to property manager
  • Manages records and files of current tenants,
  • Responds to emergency maintenance or safety calls
  • Additional responsibilities as they arise.

Occupancy Specialist

Preservation Partners
11.2017 - 11.2019
  • Show apartments in accordance with federal and company policies
  • Conduct all business in adherence to Fair Housing Law
  • Pre-qualify applications on the basis of approved lease criteria
  • Achieve leasing goals to reach, exceed the occupancy for property
  • Keep accurate records of traffic, telephone log, follow up with prospective residents
  • Assist with daily set up of marketing items and perform outreach marketing as needed
  • Maintained current knowledge of competitors properties, demographics
  • Responsible of rent payments, utilities payments, sending letters to residents
  • Perform apartment inspection prior to residents moving in, transfers or move outs
  • Receiving and entering maintenance request and following thru, setting up contractor work orders.

Leasing Manager/Assistant Property Manager

Residential One LLC
05.2016 - 11.2018
  • Maintained a consistent record in relocating tenants to available units
  • Assist Manager as directed to ensure an efficient and effective turnover, m Tracked vacant units and aimed to keep units rented
  • Serve front desk, performing general secretarial duties
  • Maintain a professional, courteous, knowledgeable and helpful attitude with.

Administrative Assistant/Leasing Agent

Equity Residential
01.2015 - 01.2017
  • General office duties faxing, 10 phone lines, filing, etc
  • Responsible for financial transactions balances and deposits, AR/AP
  • Responsible for scheduling appointments with clients
  • Getting materials to job sites, and working permits for jobs.

Leasing Consultant/Administrative Assistant

Planned Companies
01.2013 - 01.2015
  • Providing secretarial and administrative support for the President and VP
  • Assisted with general accounting functions, Show apartments in accordance with federal and company policies
  • Conduct all business in adherence to Fair Housing Law
  • Pre-qualify applications on the basis of approved lease criteria
  • Achieve and excel leasing goals to reach, exceed the occupancy for property
  • Keep accurate records of traffic, telephone log, follow up with prospective residents
  • Assist with daily set up of marketing items and perform outreach marketing as needed
  • Maintained current knowledge of competitors properties, demographics
  • Responsible of rent payments, utilities payments, sending letters to residents
  • Perform apartment inspection for turnover
  • Inspect apartment prior to residents moving in, transfers or move outs
  • Assist with the lease renewal enhancement process
  • Display customer service at every opportunity
  • Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which coordinating travel as well as lodging arrangements
  • Establish, maintain, and update files, databases, records, and other documents: develop and maintain data, and perform routine analyses and calculations in the processing of data for recurring internal reports
  • Printing, maintenance, and other services.

Education

Associate of Arts - Business Management

Prince George's Community College
Upper Marlboro, MD

Skills

  • Safety
  • Office Management
  • Microsoft Word Policies
  • LIHTC
  • Tax Experience
  • Microsoft Outlook
  • Project Based Section 8
  • Property Management
  • AP, Word Perfect AR Budgets
  • Payroll
  • Yardi
  • Accounts Receivable
  • Legal Law
  • Non profit organization Windows, Microsoft Word & Excel, Word Perfect General accounting, Phone
  • Budget
  • Financial General office duties Hiring # Materials Meetings
  • Knowledge of leasing ond market conditions Mortgages and loans Fair housing mandates Skilled
  • Multi-tasker Multi-family property management
  • Property Leasing
  • Repairs
  • Excel # Windows
  • Processes Property management Receiving
  • Scheduling Secretarial Spanish # Telephone
  • Administrative support, Utilities
  • Accounts Payable
  • Section 8
  • Fair Housing Regulations
  • HOME program
  • Financial Report Writing
  • Certified Occupancy Specialist
  • Tax credit specialist

Accomplishments

  • Successfully passed MOR Audits and REAC Inspections
  • Maintained recertification's
  • Maintained occupancy rate at 100% for a 12 month period.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8 staff members.
  • Trained new staff on HUD regulations and policies.
  • Successfully completed COS and TCS certification courses.

Timeline

Property Manager

Winn Residential
01.2021 - Current

Assistant Property Manager

The Donaldson Group
02.2019 - 01.2021

Occupancy Specialist

Preservation Partners
11.2017 - 11.2019

Leasing Manager/Assistant Property Manager

Residential One LLC
05.2016 - 11.2018

Administrative Assistant/Leasing Agent

Equity Residential
01.2015 - 01.2017

Leasing Consultant/Administrative Assistant

Planned Companies
01.2013 - 01.2015

Associate of Arts - Business Management

Prince George's Community College

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Deche Shorter