Summary
Overview
Work History
Education
Skills
Timeline
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Dechelle Burch

Charlotte,NC

Summary

  • I am a self-motivated and goal-oriented woman with growing professional skills, and an interest in positions in Accounting and Customer Service Administration. Professional qualifications include 9 years as an administrative secretary, more than 7 years in customer service as an Accounting Assistant, and proficiency in software including of Microsoft Office Suite and QuickBooks. Transferrable skills from previous employment and leadership experiences include:
  • Strong interpersonal and written communication skills: In addition to extensive coursework, I have experience designing and drafting spreadsheets, working with customers on orders, and managing other media collateral for citywide advertising of programs supported by Pink Salt Designs. I also have extensive knowledge on the implementation of QuickBooks to monitor company finances. These skills are useful daily in my current position as an Accounting Assistant where I interface with various people all with different needs.
  • Growing ability to develop and implement strategic plans: I have evaluated company standards and collaborated with management and staff to design goals that target those standards. In some cases, the strategies employed were not effective and my ability to make revisions are necessary. My work as the Administrative Secretary at Pink Salt Designs where we developed budgets for and planned advertising activities for customers in the Charlotte area is another example.
  • Excellent organizational/time management and work ethic: I have been exceptionally effective at establishing priorities. As a Bookkeeper, I implemented the use of databases to effectively manage customer information, process and mail orders, and keep up with the organization of company finances and bank statements. #readytowork Authorized to work in the US for any employer

Professional bookkeeper with focus on accounts payable, known for precision and adherence to financial protocols. Strong track record in managing invoicing, vendor relations, and payment processing. Collaborative team player, adaptable to changing needs, and results-driven. Skilled in financial software, reconciliation, and compliance, ensuring seamless and efficient operations.

Overview

11
11
years of professional experience

Work History

Accounts Payable Bookkeeper

Red Cedar Capital Partners
03.2025 - Current
  • Implemented new vendor onboarding process, verifying tax information and establishing appropriate payment terms per company policy.
  • Conducted regular account analysis to identify possible fraudulent activity, safeguarding company assets from potential losses.
  • Assisted in budget planning by providing detailed expense reports and analysis for management review.
  • Coordinated with purchasing department to resolve purchase order discrepancies, ensuring accurate billing information is reflected in the system before processing payments.
  • Supported year-end closing procedures, assisting in the preparation of financial statements for external audits.
  • Developed solid relationships with vendors, negotiating favorable payment terms while maintaining positive rapport.
  • Notified management of potential concerns and solutions.
  • Enhanced accuracy in financial reporting by promptly addressing discrepancies and adjusting journal entries accordingly.
  • Read, understood and followed through on verbal and written directions.
  • Demonstrated strong attention to detail when entering transaction data into accounting software, minimizing errors and ensuring data integrity.
  • Managed high-volume invoice processing with precision, consistently meeting tight deadlines without sacrificing quality or accuracy.

Bookkeeper/Administrative Assistant

Mobile Jo Mobile Mechanics
03.2024 - 02.2025
  • Detail-oriented and highly organized professional with expertise in bookkeeping, administrative support, and customer service. Proven ability to manage financial records, process transactions, and assist with budgeting and reporting. Skilled in scheduling and appointment setting, providing excellent customer service, and ensuring smooth office operations. Adept at multitasking, maintaining accurate records, and delivering exceptional service in fast-paced environments. Strong communication skills with a focus on efficiency and problem-solving.
  • Set appointments for the owner and sales team
  • Bookkeeping
  • Managed the full-cycle Accounts Payable and Accounts Receivable, including invoice processing, vendor payments, expense reporting, account reconciliation, billing, collections, and cash application.
  • Handle all administrative duties which consisted of everything from preparing documentation for the owner, ordering supplies, managing and preparing work schedules for staff.
  • Performed account reconciliations
  • Made journal entries.
  • Assisted CEO with daily needs
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.

Senior Customer Consultant

Ally Financial
01.2023 - 02.2024
  • Assisted Customers with their daily needs (ie opening and closing accounts, reading disclosures, checking rates and apy, fraud prevention, internal and external ach, wire verifications, echeck deposits, interest inquiries, RMD, Zelle, CD account openings and closing etc.)
  • IRA Trained
  • Trust Trained
  • CMG Trained

Bookkeeper, THRONE

THRONE of HIS GLORY MINISTRIES
01.2019 - 08.2023
  • Worked for The Gathering Center to monitor bookkeeping and transactions within the church.
  • Daily use of QuickBooks Online and Excel to perform the reconciliation of taxes.
  • Create and update spreadsheets in Microsoft Excel.
  • Responsible for the accounts payable process which included processing and verifying invoices and purchase orders. Preparing monthly statements and AP aging reports.
  • Responsible for the accounts receivable processes, including invoicing, payment collection, and account reconciliation.
  • Resolved any issues regarding AP and/or AR.
  • Schedule, set up, organize, and prepare for company meetings and events.
  • Prepared month end statements then transitioned statements to Accountant to verify and the accountant closed the month-end statements.

Accounting Assistant

ABLE KIDS CHILDCARE ENRICHMENT CENTER
01.2018 - 08.2023
  • Oversee accounting department while using QuickBooks.
  • Process invoices, payments, and vendor reconciliations, ensuring accuracy and compliance with company policies while improving payment cycles
  • Process accounts receivables by invoicing, reaching for to overdue clients for collections, and account reconciliations.
  • Served as the contact when a customer or vendor had questions about an AP or AR invoice.
  • Performed month end statements which where then sent to the CPA for final approval.

Personal Assistant

PINK SALT DESIGNS
01.2015 - 04.2022
  • Serve as a personal assistant to the CEO of the company. Worked on various marketing initiatives to coordinate pop-up shops, advertise and sell jewelry, while working with customers to place and submit orders. Manage bookkeeping and filing paperwork were apart of daily duties. Interact with managers and public to provide customer service; handled customer concerns and facilitated jewelry purchases, interfaced extensively with program organizers during outreach events.

Education

Bachelor's degree - Information Technology

University of North Carolina
Charlotte, NC
06.2023

Associate in Arts (AA) - Computer Science

Central Piedmont Community College
Charlotte, NC
05.2021

H.S. Diploma - undefined

William Amos Hough High School
Charlotte, NC
05.2018

Skills

  • Computer Science
  • Banking
  • Inside sales
  • Accounts Receivable
  • Leadership
  • Proofreading
  • Microsoft Office
  • Clerical experience
  • Organizational skills
  • Bookkeeping
  • Accounts payable
  • JavaScript
  • ADP
  • Microsoft Outlook
  • Payroll
  • Office Management
  • Customer support
  • Account management
  • Google Docs
  • Personal assistant experience
  • Bank Reconciliation
  • ACH
  • Negotiation
  • Computer skills
  • Executive administrative support
  • Computer science
  • Communication skills
  • Account reconciliation
  • Sales
  • Java
  • Microsoft Excel
  • Balance sheet reconciliation
  • Tax Preparation
  • Accounts receivable
  • Office management
  • Conflict management
  • Quickbooks
  • Databases
  • Journal Entries
  • Cash handling
  • Customer service
  • Salesforce
  • Microsoft Word
  • Accounts Payable
  • Accounting
  • Personal Assistant Experience
  • Journal entries
  • Accounts payable software
  • Bank reconciliation
  • Credit card reconciliation
  • Payment scheduling
  • Invoice processing
  • Month-end closing
  • Financial statement preparation
  • Customer relations
  • Bank statement reconciliation
  • Data inputting
  • Audit support
  • Audit preparation

Timeline

Accounts Payable Bookkeeper

Red Cedar Capital Partners
03.2025 - Current

Bookkeeper/Administrative Assistant

Mobile Jo Mobile Mechanics
03.2024 - 02.2025

Senior Customer Consultant

Ally Financial
01.2023 - 02.2024

Bookkeeper, THRONE

THRONE of HIS GLORY MINISTRIES
01.2019 - 08.2023

Accounting Assistant

ABLE KIDS CHILDCARE ENRICHMENT CENTER
01.2018 - 08.2023

Personal Assistant

PINK SALT DESIGNS
01.2015 - 04.2022

Associate in Arts (AA) - Computer Science

Central Piedmont Community College

H.S. Diploma - undefined

William Amos Hough High School

Bachelor's degree - Information Technology

University of North Carolina