DECHEN WANGMO
EDINA,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Senior Escalation representative position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Senior Escalation Representative
Wells Fargo
06.2018 - 10.2022
- Preparing FHA Claim data sheets.
- Conveyance process - Property must be conveyed to HUD. Both the Processes if FLAD or RD not met, then having a review for curtailment reason by using attorney notes and some vendor applications.
- Working on CWCOT First chance and second chance files Initially prepping is done on assigned files. After getting all the required docs claim sheet will be prepared. If not, missing docs we have to request from the Attorney. Calculating Bid Amount by using hair cut percentage. First legal action should be filed timely, if not reviewing the file what are the plans stopped FLAD, either it is loss mitigation or Bankruptcy, pre-foreclosure etc.
- Giving Training to new Joiners and clearing their doubts on time.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
Education
Master of Business Administration - Finance And Marketing
Jain College
Bangalore, India05.2017
Bachelor of Commerce - Accounting And Tax
Teresian College
Mysore India06.2015
Skills
- Proactive problem solver who is good at thinking "out of the box"
- Ability to handle confidential or sensitive information
- Effective Communication Skills
- Knowledgeable in Microsoft Office
- Excellent at providing friendly service and help at work
- Adaptability / Flexibility
Timeline
Senior Escalation Representative
Wells Fargo
06.2018 - 10.2022
Master of Business Administration - Finance And Marketing
Jain College
Bachelor of Commerce - Accounting And Tax
Teresian College