Dynamic mental health professional with extensive experience, adept in crisis intervention and treatment planning. Successfully increased client satisfaction scores through innovative therapeutic approaches while advocating for patient rights and coordinating community resources. Skilled in interdisciplinary collaboration and effective communication, fostering positive outcomes for diverse client populations.
Overview
5
5
years of professional experience
Work History
Psychiatric Rehabilitation Counselor
K&I Healthcare Services, LLC
Waldorf, US
01.2025 - Current
Collaborated with interdisciplinary team members to develop personalized treatment plans for clients, incorporating evidence-based practices and client goals
Facilitated psychoeducational groups on topics such as stress management, communication skills, and symptom recognition
Assisted clients in identifying and accessing community resources and support services to enhance their overall well-being
Provided individual and group counseling sessions to clients with mental health conditions, focusing on developing coping skills and promoting recovery
Implemented behavior modification techniques to help clients manage challenging behaviors and improve social functioning
Monitored client progress through regular assessments and evaluations, adjusting treatment plans as needed for optimal outcomes
Advocated for clients' rights within the healthcare system, ensuring access to appropriate care and services
Provided crisis intervention services during times of acute distress or psychiatric emergencies
Collaborated with family members or significant others to provide education about mental health conditions and support strategies for caregivers
Maintained accurate documentation of client interactions, treatment plans, progress notes, and discharge summaries in compliance with legal requirements
Increased client satisfaction scores by XX% through the implementation of a new therapeutic approach focused on empowerment and self-advocacy
Led a weekly support group that resulted in XX% reduction in hospital readmissions among participants
Managed a caseload of XX clients while consistently meeting productivity targets set by the organization
Community Outreach Liaison
K&I Healthcare Services, LLC
Waldorf, US
08.2024 - 01.2025
Developed and implemented comprehensive community outreach strategies to increase engagement and awareness
Collaborated with local organizations, businesses, and government agencies to establish partnerships and sponsorships for community events
Created compelling marketing materials, including brochures, flyers, and social media content, to promote community events
Increase in attendance at community events through targeted marketing campaigns.
Cultivated relationships with key stakeholders in the community to enhance collaboration and support for outreach efforts
Served as the primary point of contact for inquiries related to community programs, providing timely and accurate information
Educated the public about available resources and services through presentations at schools, libraries, and other venues
Leveraged social media platforms to engage with the community on a regular basis by sharing updates on upcoming events or initiatives
Increased visibility of the organization's mission by coordinating speaking engagements at conferences or public forums
Liaised with internal departments such as marketing or communications teams to align messaging across different channels
Collaborated with healthcare providers to organize health fairs offering free screenings and informational sessions on preventive care
Pioneered innovative strategies such as virtual events or webinars during times when in-person gatherings were restricted
Leveraged grant funding opportunities by preparing compelling proposals highlighting the potential impact of proposed projects
Collaborated with local businesses to create job placement programs aimed at reducing unemployment rates within the community
Evaluated existing partnerships regularly to ensure alignment with organizational goals and maximize mutual benefits
DDA Community Coordinator of Services
MMARS
Maryland, US
04.2024 - 08.2024
Implementing training knowledge to assess a participant's medical, physical, and environmental status, the case manager assists the participants with the coordination of services to meet their individual needs.
Communicate with the participant, family member(s), and provider(s) to ensure the continuum of services, as indicated in the plan of care.
Continuously assess and monitor services to ensure the best quality.
Ability to meet the required documentation.
Comply with state, federal, and contract guidelines to meet all program compliance.
Developed and implemented individualized care plans for clients with intellectual disabilities, ensuring their specific needs and goals were met.
Coordinated and facilitated team meetings to discuss client progress, address concerns, and develop strategies for improvement
Collaborated with interdisciplinary teams, including psychologists, therapists, nurses, and social workers, to provide comprehensive care
Maintained accurate documentation of client progress, incidents, medications administered, and any changes in behavior or health status
Advocated for the rights of individuals with intellectual disabilities by ensuring they received appropriate services and accommodations
Assisted in the transition process for clients moving from residential facilities to community-based settings or vice versa
Provided training and guidance to direct support staff on best practices for supporting individuals with intellectual disabilities
Implemented person-centered planning approaches to empower clients in decision-making processes regarding their own lives
Participated in quality assurance activities such as audits, program evaluations, and outcome measurements to assess service effectiveness
Clinical Pre-trial Community Care Coordinator
First Recovery Project at St Mary's Community Correction Center
Leonardtown, US
07.2023 - 04.2024
Coordinated and managed the care plans for a caseload of clients, ensuring the delivery of high-quality and personalized services
Collaborated with healthcare providers, including physicians, nurses, and social workers, to develop and implement comprehensive care plans tailored to the specific needs of each participant
Conducted initial assessments and ongoing evaluations of clients' status, identifying areas for intervention and improvement
Facilitated communication and information flow between healthcare team members, promoting a collaborative and patient-centered approach to care
Advocated for clients within the criminal justice system, ensuring that they received timely and appropriate medical treatments and interventions
Managed and maintained accurate and up-to-date client records, documenting care plans, progress notes, and any changes in health status
Coordinates and schedules appointments, and follow-up visits
Assessed and addressed social determinants of health, connecting clients with community resources, support groups, and social services as needed
Facilitated interdisciplinary team meetings to discuss and review complex cases, ensuring a holistic and coordinated approach to care
Managed crisis situations and emergencies, coordinating appropriate responses and interventions to ensure the safety and well-being of clients
Conducted regular follow-up assessments to track the progress of clients, identifying any barriers to adherence and developing strategies for improvement
Coordinated transitions of care to ensure continuity and seamless delivery of care
Justice SUD Counselor
First Recovery Projects at SMCDRC
Leonardtown, US
08.2022 - 07.2023
Strong clinical skills in D&A and mental health treatment
Working knowledge of HIPAA, DDAP, RTFA, and CARF regulations
Provides individual and group therapy to individuals served in treatment
Conducting level of care assessments
Work with clients to engage them in the treatment planning process
Admitting clients and creating their personal medical charts, ROIs, and consents
Teaching clients about addiction and relapse prevention
Creating a weekly curriculum for IOP classes
Assessed client's living environment for safety hazards or any potential triggers that could lead to a relapse.
Collaborated with team members to monitor treatment progress and improve individual clients' plans.
Drug and Alcohol Counselor
Pyramid Healthcare
California, US
05.2021 - 08.2022
Helps to maintain a strong clinical program
Able to work together with staff to effectively meet the needs of the clients
Maintains positive relationships with referral sources and families
Assists facilities in the overall function of daily schedule including but not limited to: assessment, utilization review, and clinical services
Provides individual and group therapy to individuals served in treatment.
Assists with the completion of client intake assessments.
Attends shift change and company meetings.
Assists the Director in covering the needed services for the facility.
Clerical duties as required for maintenance of client files
Listens to clients concerning all areas of treatment
Maintains a safe, orderly, and therapeutic environment for clients, including crisis intervention.n
Clinical Case Manager
Walden Sierra
Charlotte Hall, US
06.2020 - 05.2021
Responsible for ensuring that clients with D&A problems have access to a full continuum of care by identifying/assessing clients' needs and making the appropriate services available
Coordinates all appointments, aftercare plans, schedules, and meetings
Maintain positive relationships with referral sources and outside providers
Providing periodic progress updates to SCA, referrals, and/or legal agencies
Conducting initials and completing case coordination forms
Maintaining & updating discharge calendar
Making referrals to Mental Health & Drug and Alcohol facilities for continuing care
Recovery House interviews and placement
Maintain an organized system of communication with counselors
Maintain daily Carelogic database accurately
Provide direct care to adults with chemical dependency problems to ensure the safety and well-being of these clients
Coordinates treatment planning process to ensure there is follow through with Treatment Team recommendations as they relate to goals and objectives
Coordinate transportation needs
Education
Master of Social Work - Advanced Clinical Practices
Walden University
Minneapolis, MN
08-2025
Bachelor of Social Work - General Studies
Walden University
Minneapolis, MN
02-2023
Skills
Crisis intervention
Individual counseling
Group therapy
Behavior modification
Treatment planning
Community resource coordination
Psychoeducation
Patient advocacy
Client assessment
Electronic health records
Interdisciplinary collaboration
Effective communication
Substance abuse treatment
Teamwork and collaboration
Self motivation
Time management abilities
Timeline
Psychiatric Rehabilitation Counselor
K&I Healthcare Services, LLC
01.2025 - Current
Community Outreach Liaison
K&I Healthcare Services, LLC
08.2024 - 01.2025
DDA Community Coordinator of Services
MMARS
04.2024 - 08.2024
Clinical Pre-trial Community Care Coordinator
First Recovery Project at St Mary's Community Correction Center
07.2023 - 04.2024
Justice SUD Counselor
First Recovery Projects at SMCDRC
08.2022 - 07.2023
Drug and Alcohol Counselor
Pyramid Healthcare
05.2021 - 08.2022
Clinical Case Manager
Walden Sierra
06.2020 - 05.2021
Master of Social Work - Advanced Clinical Practices