Declan Fjeld
Becker
Summary
Versatile professional with expertise in customer relations, facility management, and teamwork. Implements effective time management strategies to exceed service expectations while maintaining a clean and organized environment. Responds swiftly to customer inquiries and safety concerns, ensuring a positive experience for all visitors.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Lead Building Attendant
Becker Community Center
Becker
11.2024 - Current
- Assisted visitors with inquiries, enhancing their experience by providing accurate information about center services.
- Supported staff in daily operations and event coordination activities.
- Enforced facility rules to ensure a safe environment for all patrons.
- Responded to emergency situations promptly and efficiently.
- Responded to customer complaints promptly while maintaining professional conduct.
- Maintained cleanliness of premises, ensuring a welcoming environment for patrons through regular sweeping, mopping, vacuuming, and dusting.
- Managed equipment setup for events and activities, facilitating smooth operations and enhancing overall event success at the community center.
Housekeeper
Grandstay Hotels & Crossings By Grandstay
Becker
07.2022 - 11.2024
- Ensured cleanliness and organization in guest rooms and common areas to enhance guest experience.
- Handled cleaning supplies and equipment with care to maintain safety and efficiency standards.
- Assisted guests with requests related to room amenities and services.
- Partnered with team members to optimize daily housekeeping processes.
Online Grocery Pick-up Associate
Walmart
Monticello
09.2021 - 01.2022
- Binned and picked merchandise using inventory management system, correcting discrepancies to enhance accuracy.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Tracked and communicated substitutions to customers, ensuring clarity and satisfaction.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Provided knowledgeable, friendly support to customers throughout shopping and purchasing process.
Cashier/Stocker Associate
True Value Hardware Store
Becker
03.2021 - 06.2021
- Stocked shelves to ensure product availability and assisted customers with inquiries.
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area and store displays.
Education
Bachelor of Science - Exercise Science
St. Cloud State University
St. Cloud, MN05-2026
Associate of Arts - Liberal Arts And Sciences
St. Cloud Technical And Community College
St. Cloud, MN05-2023
High School Diploma -
Becker High School
Becker, MNSkills
- First aid and CPR
- Team collaboration
- Client goal setting
- Program design
- Strength training
- High-intensity interval training
- Strength and conditioning
- Passion for fitness
- Physical activity promotion
- Janitorial Duties
- Customer Relations
- Customer Assistance
- Stocking and Replenishing
- Pallet Jacks
- Physical stamina
- Critical Thinking
- Problem-solving
- Time management
- Strong work ethic
- Adaptability and flexibility
- Communication skills
Certification
Certified American Red Cross Basic Life Support
Affiliations
Assistant Coach for 2 years; 1 year in boys 14U summer baseball and 1 year in boys 16U summer baseball
Timeline
Lead Building Attendant
Becker Community Center
11.2024 - Current
Housekeeper
Grandstay Hotels & Crossings By Grandstay
07.2022 - 11.2024
Online Grocery Pick-up Associate
Walmart
09.2021 - 01.2022
Cashier/Stocker Associate
True Value Hardware Store
03.2021 - 06.2021
Bachelor of Science - Exercise Science
St. Cloud State University
Associate of Arts - Liberal Arts And Sciences
St. Cloud Technical And Community College
High School Diploma -
Becker High School