Declan Gibbons
Beverly Hills,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Mortgage Loan Officer- Assistant position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Retail Store Manager
Party City
01.2023 - Current
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Retail Store Team Lead
Halloween City
08.2023 - 11.2023
- Led a team of associates, prioritizing tasks to ensure smooth daily operations and achieve sales goals.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased store efficiency by streamlining processes and implementing effective merchandising strategies.
- Managed inventory control, reducing stock discrepancies and ensuring accurate product availability.
- Assisted in budget management, tracking expenses and monitoring sales data to optimize financial performance.
- Evaluated employee performance regularly, offering constructive feedback for continuous improvement within the team dynamics.
- Oversaw scheduling for all employees ensuring adequate coverage during peak business hours while remaining mindful of labor costs.
Volunteer
Saint Vincent De Paul
11.2009 - 12.2017
- Enhanced community engagement by organizing and leading outreach events.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Coordinated donation drives, increasing community engagement and expanding the organization''s donor base.
- Collaborated with team members to ensure timely distribution of food to clients in need.
- Maintained a clean and organized workspace, ensuring the safety and well-being of volunteers and clients alike.
Education
BBA - Entrepreneurial Studies
Eastern Michigan University
Ypsilanti, MI06.2023
Skills
- Relationship selling
- Sales Development
- Sales Forecasting
- Data Interpretation
- Scheduling oversight
Timeline
Retail Store Team Lead
Halloween City
08.2023 - 11.2023
Retail Store Manager
Party City
01.2023 - Current
Volunteer
Saint Vincent De Paul
11.2009 - 12.2017
BBA - Entrepreneurial Studies
Eastern Michigan University