DeCoriae McConico
Crowley ,TEXAS
Summary
Enthusiastic sales associate with extensive customer service experience eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Communication and training in customer service . Motivated to learn, grow and excel in banking business. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Developed strong communication and negotiation abilities in fast-paced property management environment, looking to transition into new field. Demonstrates excellent client relationship management and problem-solving skills, ensuring tenant satisfaction and effective lease administration. Seeking to leverage these transferable skills in new professional challenge.
Overview
5
5
years of professional experience
Work History
Leasing Agent
ASAP Personnel
06.2022 - Current
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Level 2 Security Officer
United Protective Services
08.2024 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Concierge / Valet
Go Rentals
05.2024 - 07.2024
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Unarmed Security Officer
Securitas Security Services USA
03.2023 - 06.2023
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Responded quickly to incidents and assessed active situations for security concerns.
Concierge
Stratton Amenities
09.2022 - 12.2022
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Store Clerk
Family Dollar
02.2021 - 02.2022
- Assisted customer by locating items, processing payments and carrying out heavy purchases.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Front Counter Cashier
McDonalds
09.2019 - 11.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns as well as answering product and service questions while suggesting other offerings to attract potential customers.
- Welcomed, greeted and assisted guests in high-traffic store, generating money of dollars in business.
- Reconciled cash drawer and resolved discrepancies.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items.
Education
High School Diploma -
Newman Smith High School
Carrollton, TX05.2021
Skills
- Honest and Ethical
- Reliable and Responsible
- Payment Processing
- Complaint Resolution
- Work Task Prioritization
- Relationship Building
- Reporting and Documentation
- Time Management
- Problem Solving
- Bill Payment Receipt
Contact
Dallas, United States 75215
Education
Carrollton, TX
Timeline
Level 2 Security Officer
United Protective Services
08.2024 - 12.2024
Concierge / Valet
Go Rentals
05.2024 - 07.2024
Unarmed Security Officer
Securitas Security Services USA
03.2023 - 06.2023
Concierge
Stratton Amenities
09.2022 - 12.2022
Leasing Agent
ASAP Personnel
06.2022 - Current
Store Clerk
Family Dollar
02.2021 - 02.2022
Front Counter Cashier
McDonalds
09.2019 - 11.2020
High School Diploma -
Newman Smith High School
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