DECORIAN MUKES
Crowley
Summary
Electrical Field Tech with extensive experience in troubleshooting, repairing, and maintaining electrical systems. Strong skills in diagnostics, electrical installations, and safety protocols. Known for effective team collaboration, adaptability to changing needs, and a results-driven approach. Highly reliable with a focus on delivering quality and efficiency in all tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Electrical Field Service Technician
Cousus Green Energy
05.2025 - 11.2025
- Diagnosed and repaired electrical systems in renewable energy installations.
- Conducted preventive maintenance on solar energy equipment to enhance reliability.
- Collaborated with engineers to troubleshoot complex electrical issues in field operations.
- Assisted in the installation of new electrical systems, ensuring proper functionality from day one.
- Continually updated technical knowledge through ongoing education opportunities, staying current on industry trends and advancements.
Assistant Service Center Manager
VALVOLINE
06.2022 - 01.2025
- Led daily operations to enhance service efficiency and customer satisfaction.
- Trained and mentored staff on service protocols and best practices.
- Overseen and assisted with inventory, labor management, scheduling, and the financial performance of service centers.
- Evaluated employee performance periodically, provided constructive feedback, and identified areas for improvement leading to increased staff motivation and productivity.
- Ensured smooth running of the service center by overseeing staff schedules, delegating duties, and monitoring performance.
Sales Associate/Footwear Lead
NIKE
02.2021 - 07.2022
- Led a team-based environment to collectively influence our target audience on which product they desired to purchase.
- Used in various roles of customer service, while also troubleshooting equipment failures. Worked directly with guests to ensure their satisfaction with footwear and apparel.
- Delivered exceptional customer service to enhance brand loyalty and drive sales growth.
- Collaborated with team members to maintain store presentation and optimize product placement.
- Mentored new associates on sales techniques and operational procedures to foster team development.
Overnight Freight Team Member
HOME DEPOT
06.2021 - 02.2022
- Assisted with electronic products and tools daily to effectively enhance personal knowledge of hand-held tools used in everyday renovations and repairs. Worked regularly with Ballymore DSL-40 platform lifts and forklifts.
- Coordinated freight logistics to optimize product flow and inventory management.
- Trained new team members on safety protocols and efficient material handling techniques.
- Monitored inventory levels, ensuring accuracy and timely replenishment of stock.
Electronics Sales Associate
WALMART
08.2018 - 06.2021
- Worked with people of all demographics while providing knowledge of new-age technology, influencing consumers on the products they desired to purchase.
- In addition, consistently assisted in the routine repairs of light fixtures and conveyor belts.
- Assisted customers in selecting electronic products, enhancing overall shopping experience.
- Demonstrated product features and benefits, increasing customer engagement and satisfaction.
- Developed promotional displays, driving awareness of featured electronics and boosting sales volume.
- Resolved customer inquiries and complaints effectively, maintaining high service standards and loyalty.
Education
Electrical Engineering
University of North Texas
Denton, TX05-2024
High School Diploma - General High School Curriculum
Brewer High School
Fort Worth, TX05.2019
General Studies
Weatherford College
Weatherford, Texas, TX06-2021
Skills
- Labor Management
- Leadership Skills
- Communication
- Analytical thinking and problem-solving
- Electrical troubleshooting
- Electrical safety
- Transformer testing
- Arc flash analysis
- High voltage systems
- Low-voltage systems
- Equipment installation
- Hand and power tools
- Electrical installations
- Power distribution
- Electrical testing
- Electrical experience
- Willing to travel
- Strong mechanical aptitude
Accomplishments
- Promoted to Assistant Manager after just 6 months of employment.
- Achieved Technician of the Month through effectively helping with ensuring and maintaining work efficiency.
Languages
English
Native or Bilingual
Certification
I am OSHA-10 and ASE Section 609 certified.
Timeline
Electrical Field Service Technician
Cousus Green Energy
05.2025 - 11.2025
Assistant Service Center Manager
VALVOLINE
06.2022 - 01.2025
Overnight Freight Team Member
HOME DEPOT
06.2021 - 02.2022
Sales Associate/Footwear Lead
NIKE
02.2021 - 07.2022
Electronics Sales Associate
WALMART
08.2018 - 06.2021
High School Diploma - General High School Curriculum
Brewer High School
Electrical Engineering
University of North Texas
General Studies
Weatherford College