To gain experience in social services and mental health with individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults. I am a dedicated practitioner with seven years of hands on experience in adult mental and behavioral health hospitals, residential treatment facilities, community-based prevention services and child & adolescent therapy and will bring a compassion and solutions-oriented focus to the service and care of all served.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Therapist
Agape Child and Family Services
07.2024 - Current
Facilitated individual and group therapy sessions to address mental health concerns.
Developed and implemented personalized treatment plans for clients based on assessments.
Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
Conducted intake evaluations, identifying client needs and appropriate interventions.
ADMISSIONS COUNSELOR
CRESTWYN BEHAVIORAL HEALTH
02.2021 - Current
Respond to inquiries about the facility within facility policy timeframes.
Ability to develop therapeutic relationships with patients and families.
Perform benefit eligibility to ensure patient benefits are active at the time of admission.
Communicate benefit eligibility to the business office and the patient or significant other.
Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
Coordinate admission and transfer from referral sources and between levels of care within the facility.
Maintain knowledge of milieu management.
Communicate projected admissions to designated internal representatives promptly.
Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.
Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.
Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
Admit patient in the registration and accounting system.
Complete all admission and consent forms with the patient.
Demonstrate a positive, empathetic and professional attitude towards customers always.
When patient needs are not met, acknowledge and work to resolve complaints.
Recognize that patient safety is a top priority.
STARS CONNECTOR
AGAPE CHILD AND FAMILY SERVICES
11.2021 - 07.2024
Conduct and update individual/family needs assessment with each family's participation to develop an individualized service plan for youth and family involved, noting needed, desired, and requested services and resources
Provide two-generational, family-driven, and strength-based services to youth and families who require resources and assistance.
Focus on specific programmatic obligations, goals, and objectives, align with voice and choice of families (social and economic goals).
Facilitate the connection and engagement of two-generational families to services needed, i.e. educational, mental health, substance abuse, workforce development, parenting/relational health (mentoring, gang resistance), homelessness, exposure to violence services, and other services provided through community agencies and resources.
Arrange, coordinate, and monitor services related to meeting the needs of program participants to ensure stability and individual/family goal attainment as related to Improving attendance, behavior, parental engagement in school and students' academic pursuits, and dealing with family crises as they arise.
FAMILY INTERVENTION SPECIALIST
YOUTH VILLAGES ANAYA PARTNERSHIP
05.2019 - 05.2021
Provides assessments, case management, and counseling using evidence-based practices
Provides individual and family counseling to youth and their family/caregivers in the home and community
Complete admission and discharge documentation, including pertinent assessments
Participate in training and professional development, including certification and/or proficiency in evidence-based practices including Collaborative Problem Solving and Trauma Informed Care
Working closely with treatment providers to coordinate and implement services for youth and their families
Complete bio-psycho-social assessments and individual treatment plans based on MSDP formats; Maintain accurate and up-to-date clinical electronic documentation
Develop treatment plans specific to client and family needs
Communicate and treatment plan with schools, physicians, and caseworkers in order to promote the success of clients
Facilitate clinical consultation
Develop safety plans dependent upon client referral issues and conduct safety sweeps in order to promote safety in the home
CLINICAL LIAISON
YOUTH VILLAGES BOYS CENTER FOR INTENSIVE RESIDENTIAL TREATMENT
05.2017 - 05.2019
Assist in conducting debriefings and group sessions with youth Assist counselor with gathering information for psychosocial and risk assessments, and information needed for treatment plans Assist in obtaining discharge and after care plans for youth
Assist in facilitating daily changes and clinical chart maintenance
Update youth focus goals weekly
Assist with facilitation of client passes and shuttle arrangements Coordinate travel arrangements for clients and families
Assist in working front desk and covering clinical responsibilities CFTM meetings Facilitating family and DCS updates
Assist staff with CFTMs, safety plans, permanency plans, treatment plans, and treatment teams Provide around the clock processing with residents on the courtyard
Assist with and independently update critical event documentation
Assist with completion of vita assessments with incoming youth
Assist in arranging passes and scheduling EPSD&T Work with diverse populations
YOUTH MENTAL HEALTH ADVOCATE
COMPASS INTERVENTION CENTER
07.2016 - 06.2017
Teach clients necessary life skills and provide for their physical daily care.
Collaborate with Residential Counselor in treatment planning for each client
Assists in preparing clients for community reintegration Conducts daily documentation such as contact notes, milieu notes, and precautionary notes
Participates in client transports to various locations Participates in recreation therapy with clients Improves client's behavior through coping skills and other therapeutic interventions.
Conducts group and 1 on 1 counseling sessions Help improve the young client’s behavior
Assist in Deescalating client crisis
RESIDENTIAL YOUTH COUNSELOR
YOUTH VILLAGES BARTLETT RESIDENTIAL CENTER
07.2015 - 07.2016
Teach clients necessary life skills and provide for their physical daily care.
Collaborate with Residential Counselor in treatment planning for each client
Assists in preparing clients for community reintegration Conducts daily documentation such as contact notes, milieu notes, and precautionary notes
Participates in client transports to various locations
Participates in recreation therapy with clients Improves client's behavior through coping skills and other therapeutic interventions.
Conducts group and individual counseling sessions
Conducts weekly Life Skill groups
Use creativity and counseling skills Teach the clients necessary life skills
Provide for client's physical daily care Help design and implement each young client’s treatment plan
Help improve the young client’s behavior
Assist in Deescalating client crisis Ensures to provide an overall safe environment for the client
Education
Master of Social Work - Mental Health and Trauma
The University of Tennessee at Martin
08.2020
Bachelor of Social Work - undefined
The University of Tennessee at Martin
12.2014
Skills
Extensive knowledge of NASW code of ethics
Ability to effectively manage and direct subordinates
Capability of successfully advocating for client
Maintain flexible schedule
Basic computer knowledge (typing speed of 80 wpm)
Ability to demonstrate professional roles and behaviors
Individual / Group Counseling
Behavioral Health
Child & Family Counseling
Intake Experience
Social Work
Mental Health Counseling
Group Therapy
Patient Preauthorization
Certification
Licensed Master's Social Worker- May 2025
Timeline
Clinical Therapist
Agape Child and Family Services
07.2024 - Current
STARS CONNECTOR
AGAPE CHILD AND FAMILY SERVICES
11.2021 - 07.2024
ADMISSIONS COUNSELOR
CRESTWYN BEHAVIORAL HEALTH
02.2021 - Current
FAMILY INTERVENTION SPECIALIST
YOUTH VILLAGES ANAYA PARTNERSHIP
05.2019 - 05.2021
CLINICAL LIAISON
YOUTH VILLAGES BOYS CENTER FOR INTENSIVE RESIDENTIAL TREATMENT
Interim Families in Transitions Program Director (Domestic Violence Prevention Program) at Agape Child and Family Services, IncInterim Families in Transitions Program Director (Domestic Violence Prevention Program) at Agape Child and Family Services, Inc
2nd year practicum student at Child and Family Services Slave Lake/ Northwest Child and Family Services High Prairie2nd year practicum student at Child and Family Services Slave Lake/ Northwest Child and Family Services High Prairie
Staffing Coordinator/Restorative Nurse Manager at Memphis Jewish Home And Rehabilitation CenterStaffing Coordinator/Restorative Nurse Manager at Memphis Jewish Home And Rehabilitation Center