To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am also a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Dede Edgerton-Terrell
Administrative Clerk
Laveen,Az
Summary
Overview
15
years of professional experience
2
years of post-secondary education
Work History
YRC FreightPhoenix, AZ
Logistics Coordinator
11.2022 - Current
Job overview
- Generated documentation and information required for customer shipments.
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Called potential customers by following calling list set forth by managers.
- Answered phone calls and answered questions from potential customers.
- Set appointments with customers based on individual convenience.
- Handled complaints and questions, and re-directed calls to other team members.
- Addressed client inquiries and updated database information.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
- Entered daily data in computer systems and documented office activities.
Arbys RestaurantPhoenix, AZ
Backline Cook
09.2016 - Current
Job overview
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Prepared and cooked meals according to recipes and customer specifications.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Verified proper portion sizes to consistently attain high food quality standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained smooth and timely operations in preparation and delivery of meals.
Design Center Blinds, LLCPhoenix, AZ
Data Entry Processor
05.2021 - 11.2022
Job overview
- Compiled and verified accuracy and sorting information to prepare source data for computer entry.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Completed data entry tasks with accuracy and efficiency.
- Identified data entry errors and reported to necessary departments.
- Obtained scanned records and uploaded into database.
- Built and maintained tracking databases for variety of measuring aspects.
- Searched, extracted and interpreted information to determine correct input procedure.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Followed established procedures to enter and process data correctly.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Collated and organized data entry documents into filing systems for easy access.
- Developed and maintained databases to store customer information.
- Organized, sorted, and checked input data against original documents.
Alsco IndustriesPhoenix, AZ
Office Assistant
06.2008 - 03.2014
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Assisted with budgeting and financial management to keep office operating within budget.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Monitored security to help maintain equipment, data and information safety.
- Maintained and updated office records, both digital and physical.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Supported staff on special assignments and ad hoc projects.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Compiled and analyzed data to produce reports.
- Monitored and tracked budgets and expenses.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
Education
Valley High SchoolAlbuquerque, NM
High School Diploma
08.1987 - 05.1989
University Overview
ITT Technical InstitutePhoenix, AZ
No Degree from Information Technology
05.2001
University Overview
College America - PhoenixPhoenix, AZ
No Degree from Computer Networking
05.2001
University Overview
Skills
Attention to Detail
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Timeline
Logistics Coordinator
YRC Freight
11.2022 - Current
Data Entry Processor
Design Center Blinds, LLC
05.2021 - 11.2022
Backline Cook
Arbys Restaurant
09.2016 - Current
Office Assistant
Alsco Industries
06.2008 - 03.2014
ITT Technical Institute
No Degree from Information Technology
05.2001
College America - Phoenix
No Degree from Computer Networking
05.2001
Valley High School
High School Diploma
08.1987 - 05.1989
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