Dedeh Koenig
Brooklyn Park,MN
Summary
Dynamic Health IT and Public Health professional with 5+ years of experience in healthcare operations, data analysis, compliance, and technology support. Proven track record in optimizing health data workflows, reducing errors by 15%, and achieving 100% HIPAA compliance. Skilled in project coordination, IT security, data analysis and healthcare data management, with a strong background in public health policies. Excel at communication, leadership, and problem-solving to ensure projects meet objectives within timelines and budgets. Seeking a role in Health IT, Project Management, Health Administration or Healthcare Data Analytics to leverage expertise in compliance, data management, and IT system optimization to improve patient outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Research Program Manager
Medtronic
Minneapolis, MN
03.2024 - Current
- Led clinical research activities, ensuring strict adherence to Medtronic policies and regulatory standards, including FDA guidelines.
- Enhanced data management protocols improve the accuracy and reliability of clinical data outputs by 20%.
- Developed and optimized research protocols and data collection systems to streamline data processes and ensure compliance.
- Managed budgets and timelines across multiple clinical trials, achieving 95% on-time project completion, and reducing costs by 10%.
- Established partnerships with research sites and regulatory bodies, ensuring seamless collaboration and regulatory alignment across all project phases.
- Implemented a comprehensive training program for research staff, promoting adherence to GCP guidelines, and improving data collection quality by 30%.
Healthcare IT Specialist
Optum UnitedHealth Group
Minneapolis, MN
01.2023 - 02.2024
- Led the integration of EHR systems across departments, improving workflow efficiency and reducing patient data entry errors by 15%.
- Conducted risk assessments and audits, ensuring all projects adhered to HIPAA compliance and IT security standards.
- Collaborated with data analysts to generate actionable insights from healthcare data, resulting in measurable patient care improvements.
- Facilitated cross-functional project management, optimizing timelines and deliverables to achieve a 20% improvement in project completion rates.
- Managed vendor relationships and provided staff training on new systems, contributing to a 20% increase in team productivity.
Program Coordinator/Manager
AME Community Services
Buffalo, MN
10.2020 - 01.2024
- Supervised staff and managed client documentation, ensuring compliance with HIPAA and healthcare regulations.
- Conducted audits on documentation processes, identifying and correcting inconsistencies, which improved record accuracy by 15%.
- Collaborated with IT to troubleshoot system issues and enhance documentation workflows, reducing program delays by 10%.
- Spearheaded a HIPAA compliance audit, achieving zero compliance issues, and improving documentation standards.
- Implemented a morning routine program for clients, resulting in a 30% improvement in independence and emotional regulation within six months.
Patient Care Technician/Health Unit Coordinator
Allina Health Mercy Hospital-Unity Campus
Fridley, MN
01.2020 - 06.2021
- Coordinated patient schedules and care for pre-op, PACU, and ECT units, utilizing EMR systems to ensure streamlined patient communication.
- Maintained patient information handling according to HIPAA guidelines, ensuring 100% compliance.
- Collaborated across departments to improve communication and resolve system-based issues, leading to smoother patient transitions, and a 15% reduction in wait times.
Education
Bachelor of Science - Public Health
Concordia University
Saint Paul05.2025
Skills
- Evaluations
- HIPAA
- Privacy Laws
- IT Compliance
- Security Protocols
- Risk Management
- Data Analytics
- Reporting
- Health Information Systems
- Project Planning
- Public Health
- Environmental Health
- Clinical Documentation
- Microsoft Excel
- Microsoft PowerPoint
- Tableau
- SQL
- EPIC
- Therap
- Microsoft Teams
- Kronos
- Workday
- ADP
- NoVo Logix
- Cloud Platforms
- Organizational Skills
- Leadership
- Communication Skills
- Crisis Intervention Skills
- Interpersonal Skills
- Time Management
- Collaboration
- Fast Paced Environment
- Medical Claim Processing
- Claims Adjudication
- Task Management
- Multitasking
- General Nursing Skills
- Compassion
- Strategy
- Methodology development
- Professionalism
- Regulatory Compliance
- Financial Analysis
- Cross-functional coordination
- Reliability
- Risk Assessment
- Team leadership
- Skill Enhancement Programs
Affiliations
- Member, American Public Health Association (APHA)
- Member, Healthcare Information and Management Systems Society (HIMSS)
- Member, Service Employees International Union (SEIU)
- Member, Psychology Club at Concordia University St Paul
Certification
- Basic Life Support (BLS)
- Psychological First Aid (PFA)
- CPI Certification
- Certified Personal Care Assistant (PCA)
- Med Administration
- CFSS Support Worker Certification
- CTE Business Management Certification
- CPR & First Aid Certification
Technicalproficiencies
- EHR/EMR Systems: Epic, Cerner
- Data Analysis Tools: Excel, Tableau
- Cloud Platforms: Microsoft SharePoint, Google Workspace
- SQL: Basic querying of health data
- Privacy & Security Compliance: HIPAA, IT Risk Management
Projectsandachievements
- Patient Data Reporting Improvement: Streamlined workflows in EHR systems, achieving a 15% reduction in data entry errors.
- HIPAA Compliance Audit: Led documentation audits at AME Community Services, enhancing compliance standards and achieving zero compliance issues.
- Client Program Development: Created a morning routine program for clients, resulting in a 30% improvement in independence and emotional regulation.
- Vendor and Staff Management: Managed vendor relationships and trained staff on new IT systems, leading to a 20% boost in operational efficiency.
- Data Visualization Project: Utilized Tableau to develop performance reports, reducing report generation time by 30% and improving data accessibility for stakeholders.
Languages
English
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Clinical Research Program Manager
Medtronic
03.2024 - Current
Healthcare IT Specialist
Optum UnitedHealth Group
01.2023 - 02.2024
Program Coordinator/Manager
AME Community Services
10.2020 - 01.2024
Patient Care Technician/Health Unit Coordinator
Allina Health Mercy Hospital-Unity Campus
01.2020 - 06.2021
Bachelor of Science - Public Health
Concordia University
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