Dedra Hadley
Villa Rica,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Human Resources Manager
Crown Healthcare Laundry Services
Atlanta
09.2010 - Current
- Review, update, and revise company hiring practices, vacation, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations
- Developed recruitment programs to successfully increase recruitment and decreased retention rates while maintaining positive and responsive work environment
- Responsible for assisting with payroll, benefit enrollment and recruiting life cycle
- Manages posting of job vacancies, work with hiring managers to develop job descriptions and recruiting plans
- Conduct interviews, orientation, check references and arrange pre-employment drug test if applicable
- Conduct employment investigations, understand FMLA/ADA Laws, track FMLA participants and handle all Workers compensation claims from initiation completion
- Monitor and submit payroll documentation to staffing agency for billing purposes
- Oversee company luncheons, reward programs and business functions.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Office Manager
Crown Healthcare Laundry Services
Lakeland
01.2010 - 01.2021
- Schedule and manage the daily office functions and staff
- Followed office procedure, guidelines and projects as directed by the corporate office
- Create, check, and process weekly invoices
- Assign and monitor special projects
- Maintain and monitor Hepatitis B shots and annual training records
- Participate and record monthly safety meetings
- Manager of document control, monitor status of new accounts, verify assigned contracts received
- Administrative task, filing, scanning
- Thrived in a fast-paced environment, customer service skills and displayed a pleasant phone demeanor
- Assist drivers, the sales team, General Manager, Supervisors and Production Managers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bachelor of Science - Applied Psychology
Keiser University
Lakeland, FL01.2022
Skills
- Recruitment
- Recordkeeping
- Payroll Administration
- Employee Relations
- Dispute Mediation
- Leadership Development
- Risk Management
- Corrective Action Planning
- Staff Management
- Employee Onboarding
- Benefits Administration
- Policy Enforcement
- Succession Planning
- New Employee Orientation
- Employee Retention
- Benefits and compensation management
- Online position posting
Timeline
Human Resources Manager
Crown Healthcare Laundry Services
09.2010 - Current
Office Manager
Crown Healthcare Laundry Services
01.2010 - 01.2021
Bachelor of Science - Applied Psychology
Keiser University
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