Dedra Martin
Milwaukee,WI
Summary
Uniquely Made With Luv is an Organization that focus on the Health and Wellness and self sufficiency of Single Woman with Children. With providing helpful resources for the short come needs of their families self sufficiency. ( Etc ) diapers, Infant Formula, Clothing, Housing Resources, Food Needs or lake their of. Try to provide what the community is in need of to assist in relieving the stresses of the Mother and child.
Center Forecast :
Yoga Class
AODA
Grief Consoling
Mental Health
Infant and Children Resources
Food Pantry
Feeding the Community
Various Community Events
Aromatherapy Candle Making Class
Health Wellness Promote Healthy Eating Habits for not just Mother but entire family.
Overview
8
8
years of professional experience
Work History
Clinical Office Administration Asst.
CH Mason Healthcare Clinic
08.2022 - Current
- Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
- Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
- Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
- Assisted in financial management tasks such as budgeting, expense reporting, invoice processing, and purchase order creation.
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Fostered strong professional relationships with clients by scheduling appointments promptly, maintaining accurate contact records, and delivering excellent customer service.
- Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
- Increased team productivity with efficient scheduling and calendar management for staff meetings, appointments, and events.
- Assisted in event planning and execution, from securing venues to managing invitations and logistics during the events themselves.
- Expedited daily operations by efficiently sorting incoming mail for distribution to the appropriate recipients within the organization.
- Boosted overall office organization with meticulous filing systems that enabled easy retrieval of essential documents when required.
- Upheld office standards in cleanliness by coordinating with maintenance staff to address any issues promptly.
- Evaluated current administrative procedures for potential improvements that led to increased time savings for staff members across departments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Established administrative work procedures to track staff's daily tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Owner
Uniquely Made With Luv
04.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented strategies to increase public awareness of social and community service programs.
- Assessed community needs and identified resources for social and community service programs.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Managed volunteer programs focused on providing community services to underserved populations.
- Analyzed trends and data to inform decision-making and program development.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Developed and implemented training programs for staff.
- Established and maintained relationships with key stakeholders.
- Participated in community events to promote services and engage with public.
- Monitored program performance and outcomes for successful delivery of services.
- Partnered with local organizations to expand access to social and community services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Provided leadership, guidance and support to staff members.
- Collaborated with community members to develop and implement service initiatives.
- Created and implemented community-based programs to improve education or fill specific needs.
- Acted as main point of contact between management, clinical staffs and external community.
- Recruited trained, and supervised volunteers to assist with various outreach activities, ensuring a positive experience for all involved.
- Developed educational materials to support community members in accessing available services and resources more efficiently.
- Organized successful fundraising events that generated significant contributions to support ongoing outreach efforts.
- Facilitated community involvement and education of non-profit theatre events by maintaining and developing community partnerships.
- Improved program effectiveness by conducting thorough needs assessments and integrating feedback from participants.
- Developed presentations for public events, community groups and school assemblies.
- Increased public awareness of local resources by organizing and promoting community events.
- Coordinated logistics for large-scale events such as health fairs or neighborhood cleanups, resulting in well-executed projects with high levels of satisfaction among attendees.
- Built a robust network of professional contacts who could be leveraged for resource sharing or collaborative ventures in support of community outreach objectives.
- Conducted community workshops to promote different programs and educate public on available services.
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
High School Diploma -
Institute For Career Empowerment (ICE)
Milwaukee, WI2006
Associate - Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2017
Skills
- Verbal Communication
- Scheduling appointments
- Filing systems
- Document Preparation
- Confidentiality handling
- Calendar Management
- Spreadsheet Management
- Proofreading
- Meeting planning
- Database Maintenance
- Expense Reporting
- Presentation Creation
- Positive Attitude
- Customer Service
- Time Management
- Valid Driver's License
- Dedicated Team Player
- File Organization
- Relationship Building
- Organizing and Categorizing
- Patient Charting
- Office Administration
- Strong Problem Solver
- Prioritizing Work
- Data Entry
- Professional and mature
- Office Management
- Excel spreadsheets
- Invoice Processing
- Appointment Scheduling
- Payroll Processing
- Staff Management
- Meticulous attention to detail
- Scheduling
- Complex Problem-Solving
- Documentation And Reporting
- Strategic Planning
- Schedule Management
- Front Office Management
- Resourceful
- Issue Resolution
- Inventory Management
- Administrative Support
- Project Management
- Social media knowledge
- Document Management
- Mail handling
- Filing and data archiving
- Supply Restocking
- Report Writing
- Customer Relationship Management (CRM)
- Team Bonding
- File Maintenance
- Project Planning
- Office Supplies Management
- Event Planning
- Medical Records Management
- Spreadsheet Creation
- Delivery Scheduling
- Multi-line phone proficiency
- Vendor Relationship Management
- Scheduling Meetings
- Business Administration
- Clerical Support
- Quickbooks
- [Number] wpm Typing Speed
- Billing and coding
- Business Writing
- Human Resources Management (HRM)
Health Wellness
UNIQUELY MADE WITH LUV... GOAL is... to become a HUB and Resources Community & Wellness Center
With Programs that are community-based to improve the health and wellbeing of individuals, families, and communities .
These programs are in areas such as:
- Mental health
- Nutrition
- Maternal and child health
- Physical activity
- Injury prevention
- Sexual health
- Tobacco reduction
- Addiction
UMWL is dedicated to providing the community with Health and Wellness Programs.
Programs to improve the health and wellbeing of individuals, families, and communities.
Community based health and wellness programs are programs to improve the health and wellbeing of individuals, families, and communities
we will operate based on public health theory and address disparities by ensuring equitable access to health resources.
We will cover various areas such as Mental Health, Nutrition, Physical Activity, Sexual Health, and Addictions, some examples of community health and wellness programs are Fitness Programs, Healthy Meal Plans, Social Activities, Lifelong Learning Courses, Volunteer Opportunities, Wellness Education Workshops, and Worship Services3.
Timeline
Clinical Office Administration Asst.
CH Mason Healthcare Clinic
08.2022 - Current
Owner
Uniquely Made With Luv
04.2016 - Current
High School Diploma -
Institute For Career Empowerment (ICE)
Associate - Billing And Coding
Ultimate Medical Academy - Clearwater
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