How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
years of professional experience
1
Certification
Work History
Wipro Opus Risk Solutions
Mortgage Underwriter
05.2021 - 02.2022
Job overview
Reviewed loan files for completeness and accuracy to formulate complete assessment, while applying all client and lender guidelines, in addition to Federal and State regulations
Formed intelligent decisions to identify deficiencies through a detailed, TRID- focused review of all applicable documentation
Reviewed credit documents, including, but not limited to loan applications, lender approval, credit and income documentations, title reports, appraisals, and all applicable compliance documents
Accurately input data into the company’s proprietary diligence software system
Comprehended compliance exceptions and failures identified from third party compliance systems, such as ComplianceEase and Mavent and determine validity of results by comparing analyst input errors versus documentation error
Achieved productivity standards of 100% while efficiently management of time and meeting strict deadlines
Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
Worked with processing team members to communicate errors and obtain missing information for current applications.
Monitored pipelines to track and log status of loans.
Equifax
Credit Support Specialist
09.2018 - 03.2020
Job overview
Identify and solve incorrect WOTC applications that impact state submissions
Reviewed credit report
Analyze client data seeking the source of inaccuracies
Transcribe IVR request to process employment data reports
Process various government, and internal documents
Handle special projects as needed based on workload
Resolve technical issues with documents
Monitor operation issues and improvement opportunities that will assist in production
Protect PII by utilizing confidentiality techniques
Used SharePoint workload tool to capture work completed.
Maintained statement tracking system and prepared reports with compiled customer financial information.
Liberty Mutual
Underwriter
10.2016 - 05.2018
Job overview
Determined whether or not a prospective customer should be insured and, if so, recommend an appropriate premium to take on that level of risk
Reviewed the data associated with the applicant, assesses the risk, determines if coverage should be provided, Evaluated financial records, statements and historical trends
Kept open communication with insurers on a regular basis
Reviewed standard and non-standard commercial insurance products
Agreeing final terms and premiums with customers, brokers and third parties
Identifying potential conflicts of interest.
American Family Insurance
Senior Claims Representative/ Underwriter
07.2007 - 12.2015
Job overview
Performed comprehensive and in-depth company and industry research
Review and analyze loan conditions to make a decision on final approval
Utilize lending authority and mature understanding of all aspects of Mortgage and Home
Equity underwriting and portfolio guidelines to underwriter moderately complex loans
Conducted financial analysis, preparing credit packages, and monitoring existing deals; creating pitches, proposals, and marketing materials
Accurately calculate income and qualify assets to be used for loan closing and reserves
Analyze appraisals for acceptability to FNMA standards
Adhering to all client/lender policies and procedures, in addition to Federal, State, and or municipal laws and regulations within due diligence process.
Gathered first notice of loss facts for auto, property and, commercial claims
Met the customers immediate needs after being involved in auto accident or receiving property damage to dwelling by arranging repairs, rental, and contacting water mitigation company
Communicated with policyholders, witnesses, and claimants
Met and exceeded 50% measure by suggesting and providing benefits of customer repair program or home repair program (most cost effective)
Provided thorough explanation of policy coverage, endorsements, liability decision and, subrogation verbally and/or in writing
Reviewed, explained and Processed estimates
Notified special investigations unit of
possible fraud
Mentored and critiqued new teammates performance Performed Audits/Live monitoring on teammates phone interactions with customers, claim handling and
notes
Superheaded monthly team meetings regarding team status, goals, expectations
Proactively managed claims and maintained a closing ratio of 100%.
Education
Sanford Brown
Associate of Applied Science from Applied Science
05.2011
Skills
Referral Network Development
Loan Product Knowledge
Government Lending
10-Key Data Entry
Active Listening and Learning
Desktop Underwriter
Credit File Updating
Complaint Handling
Credit History Review
Automated Underwriting Systems
Efficient and Detail-Oriented
Courteous with Strong Service Mindset
Excellent Attention to Detail
Certification
CAPM - Certified Associate in Project Management
COTA - Certified Occupational Therapy Assistant
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Mortgage Underwriter
Wipro Opus Risk Solutions
05.2021 - 02.2022
Credit Support Specialist
Equifax
09.2018 - 03.2020
Underwriter
Liberty Mutual
10.2016 - 05.2018
Senior Claims Representative/ Underwriter
American Family Insurance
07.2007 - 12.2015
Sanford Brown
Associate of Applied Science from Applied Science
CAPM - Certified Associate in Project Management
COTA - Certified Occupational Therapy Assistant
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