Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Dee Darby

Florissant,Missouri
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Dee Darby

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
years of professional experience
1
Certification

Work History

Wipro Opus Risk Solutions

Mortgage Underwriter
05.2021 - 02.2022

Job overview

  • Reviewed loan files for completeness and accuracy to formulate complete assessment, while applying all client and lender guidelines, in addition to Federal and State regulations
  • Formed intelligent decisions to identify deficiencies through a detailed, TRID- focused review of all applicable documentation
  • Reviewed credit documents, including, but not limited to loan applications, lender approval, credit and income documentations, title reports, appraisals, and all applicable compliance documents
  • Accurately input data into the company’s proprietary diligence software system
  • Comprehended compliance exceptions and failures identified from third party compliance systems, such as ComplianceEase and Mavent and determine validity of results by comparing analyst input errors versus documentation error
  • Achieved productivity standards of 100% while efficiently management of time and meeting strict deadlines
  • Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
  • Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
  • Worked with processing team members to communicate errors and obtain missing information for current applications.
  • Monitored pipelines to track and log status of loans.

Equifax

Credit Support Specialist
09.2018 - 03.2020

Job overview

  • Identify and solve incorrect WOTC applications that impact state submissions
  • Reviewed credit report
  • Analyze client data seeking the source of inaccuracies
  • Transcribe IVR request to process employment data reports
  • Process various government, and internal documents
  • Handle special projects as needed based on workload
  • Resolve technical issues with documents
  • Monitor operation issues and improvement opportunities that will assist in production
  • Protect PII by utilizing confidentiality techniques
  • Used SharePoint workload tool to capture work completed.
  • Maintained statement tracking system and prepared reports with compiled customer financial information.

Liberty Mutual

Underwriter
10.2016 - 05.2018

Job overview

  • Determined whether or not a prospective customer should be insured and, if so, recommend an appropriate premium to take on that level of risk
  • Reviewed the data associated with the applicant, assesses the risk, determines if coverage should be provided, Evaluated financial records, statements and historical trends
  • Kept open communication with insurers on a regular basis
  • Reviewed standard and non-standard commercial insurance products
  • Agreeing final terms and premiums with customers, brokers and third parties
  • Identifying potential conflicts of interest.

American Family Insurance

Senior Claims Representative/ Underwriter
07.2007 - 12.2015

Job overview

  • Performed comprehensive and in-depth company and industry research
  • Review and analyze loan conditions to make a decision on final approval
  • Utilize lending authority and mature understanding of all aspects of Mortgage and Home
  • Equity underwriting and portfolio guidelines to underwriter moderately complex loans
  • Conducted financial analysis, preparing credit packages, and monitoring existing deals; creating pitches, proposals, and marketing materials
  • Accurately calculate income and qualify assets to be used for loan closing and reserves
  • Analyze appraisals for acceptability to FNMA standards
  • Adhering to all client/lender policies and procedures, in addition to Federal, State, and or municipal laws and regulations within due diligence process.
  • Gathered first notice of loss facts for auto, property and, commercial claims
  • Met the customers immediate needs after being involved in auto accident or receiving property damage to dwelling by arranging repairs, rental, and contacting water mitigation company
  • Communicated with policyholders, witnesses, and claimants
  • Met and exceeded 50% measure by suggesting and providing benefits of customer repair program or home repair program (most cost effective)
  • Provided thorough explanation of policy coverage, endorsements, liability decision and, subrogation verbally and/or in writing
  • Reviewed, explained and Processed estimates
  • Notified special investigations unit of
    possible fraud
  • Mentored and critiqued new teammates performance Performed Audits/Live monitoring on teammates phone interactions with customers, claim handling and
    notes
  • Superheaded monthly team meetings regarding team status, goals, expectations
  • Proactively managed claims and maintained a closing ratio of 100%.

Education

Sanford Brown

Associate of Applied Science from Applied Science
05.2011

Skills

  • Referral Network Development
  • Loan Product Knowledge
  • Government Lending
  • 10-Key Data Entry
  • Active Listening and Learning
  • Desktop Underwriter
  • Credit File Updating
  • Complaint Handling
  • Credit History Review
  • Automated Underwriting Systems
  • Efficient and Detail-Oriented
  • Courteous with Strong Service Mindset
  • Excellent Attention to Detail

Certification

  • CAPM - Certified Associate in Project Management
  • COTA - Certified Occupational Therapy Assistant
Availability
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Timeline

Mortgage Underwriter

Wipro Opus Risk Solutions
05.2021 - 02.2022

Credit Support Specialist

Equifax
09.2018 - 03.2020

Underwriter

Liberty Mutual
10.2016 - 05.2018

Senior Claims Representative/ Underwriter

American Family Insurance
07.2007 - 12.2015

Sanford Brown

Associate of Applied Science from Applied Science
  • CAPM - Certified Associate in Project Management
  • COTA - Certified Occupational Therapy Assistant
Dee Darby