Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Demetria Davis

Texas City,TX

Summary

Skilled manager with broad base of experience in technical support and operations. Resolves problems quickly, delivering high levels of customer satisfaction. Excellent knowledge of teamwork. Dedicated service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic training eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of duties and training in leadership. Motivated to learn, grow and excel in company. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Manager's Assistantwh

Whataburger Restaurant Unit 267
Houston, TX
07.2008 - Current
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Established administrative work procedures to track staff's daily tasks.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Updated tracking system with [Type] information for program.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.

Education

High School Diploma -

Ball High School
Galveston, TX
05.1988

Skills

  • Visitor Greeting
  • Critical Thinking
  • Meeting Minutes
  • Invoice Preparation
  • Customer Service
  • Verbal and Written Communication
  • Supply Ordering
  • Performance Assessments
  • Team Leadership
  • Staff Training
  • Conflict Resolution

Accomplishments

  • Achieved shift huddles by completing training tracker with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of 28 staff members.

Timeline

Manager's Assistantwh

Whataburger Restaurant Unit 267
07.2008 - Current

High School Diploma -

Ball High School