Conscientious Crew Leader dedicated to staying professional in difficult situations. Outgoing demeanor focused on task management, overseeing employees and monitoring complex workflows and conditions. Promotes interpersonal and adaptability skills to complete project tasks safely and to specifications.
Overview
16
16
years of professional experience
Work History
Maintenance and Operations Crew Supervisor
City Of Richmond
Richmond, VA
02.2022 - Current
Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
Maintained clear and safe workspace areas to meet OSHA standards.
Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
Ensured that safety regulations were followed by employees while performing maintenance tasks.
Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Coordinated emergency repairs as needed in order to minimize disruption in production schedules.
Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
Delegated daily tasks to employees to manage resources and meet deadlines.
Monitored inventory and ordered needed supplies to meet demand for repairs.
Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
Inspected machines and equipment for conformance with operational standards.
Prepared and monitored budget to keep maintenance department financially sound.
Implemented improved training procedures to better develop new personnel.
Filled out work orders, repair logs and maintenance plans to document work completed.
Delegated work to staff, setting priorities and goals.
Created work crew schedules and delegated assignments.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Trained and monitored employees to teach daily tasks and improve performance.
Reported project progress, site problems and labor status to supervisors.
Kept records of parts and equipment used in projects to update inventory.
Prepared and planned worksites to help jobs run smoothly.
Monitored employee work levels and optimized performance with strategic approaches.
Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
Inspected completed work to assess quality and identify skill gaps.
Delivered positive reinforcement and constructive criticism for employee work efforts.
Established and enforced clear safety policies to protect workers from injury.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Coached staff on strategies to enhance performance and improve customer relations.
Resolved conflicts between staff members in order to maintain productive working relationships.
Participated in meetings with other departments to discuss current projects and upcoming initiatives.
Developed strategies for improving overall productivity of the maintenance crew.
Developed plans to improve processes related to maintenance operations.
Ensured the maintenance crew was adequately trained and prepared for their assigned tasks.
Monitored the performance of the maintenance crew on an ongoing basis, providing feedback and coaching when necessary.
Maintained records of all work performed by the maintenance crew, including labor hours and materials used.
Provided guidance and direction to team members regarding safety procedures and workplace policies.
Supervised the daily operations of a maintenance crew, ensuring safety protocols were followed.
Coordinated with outside contractors when specialized services were needed.
Analyzed data from past projects to inform future decisions about resource allocation.
Conducted regular inspections of equipment, tools, and facilities to identify potential issues or problems.
Reviewed invoices from vendors to ensure accuracy before submitting them for payment.
Identified opportunities for cost savings through improved processes or increased efficiency levels of existing systems.
Assisted in resolving customer service complaints related to facility or equipment malfunctions.
Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
Responded quickly to emergency situations requiring immediate attention.
Wrote full reports outlining results of inspections.
Documented conditions thoroughly and photographed different areas.
Reviewed technical documentation before inspections in order to learn about individual cases.
Took precise measurements using instruments and gauges.
Conducted periodic re-inspections following completion of corrective actions taken by contractors.
Maintained accurate records of inspections conducted including photographs when applicable.
Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes.
Completed investigations into complaints, incidents and accidents at work sites.
Performed administrative duties such as payroll processing, scheduling meetings.
Resolved customer complaints in a timely manner, providing exceptional customer service.
Coordinated daily shift schedules for crew members to maximize efficiency and productivity.
Assisted in the recruitment process by screening applications and interviewing candidates.
Enforced safety regulations among staff ensuring a safe working environment at all times.
Conducted regular performance reviews with crew members to identify areas of improvement and recognize successes.
Monitored employee timekeeping records to ensure accuracy and compliance with labor laws.
Ensured compliance with company policies and procedures in all operations activities.
Managed crew members' workloads efficiently to meet tight deadlines without compromising quality standards.
Administered disciplinary actions fairly when necessary in accordance with company policy guidelines.
Provided guidance, support, and feedback to employees on their job performance.
Inspected cleanliness, organization and safety of job sites after every shift.
Mentored newly hired crew members to prepare each for job roles.
Managed multiple employees in various job tasks throughout phases of project completion.
Monitored task completion to meet company standards for performance.
Established and maintained professional working relationships with employees.
Delegated daily tasks to team members to optimize group productivity.
Enforced safety mandates and OSHA restrictions with good leadership skills.
Settled issues among crew members by addressing problems immediately and mediating disagreements.
Suggested changes in working conditions and use of equipment to increase crew efficiency.
Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Equipment Operator 4/ Acting Supervisor
City of Richmond
Richmond, VA
10.2018 - 02.2022
Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
Followed safety protocols while operating machinery in order to avoid accidents or injuries.
Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
Operated front end loader to move dirt and different base materials.
Followed safety regulations while operating equipment to achieve safe conduct.
Transported materials around construction sites to work locations.
Performed routine inspections on all heavy machinery prior to use.
Loaded and offloaded rocks, debris and other materials from heavy equipment.
Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Operated equipment to move and position raw materials or finished components.
Transported materials from one site to another using off-road vehicles.
Performed minor service on equipment and referred complicated mechanical issues to appropriate personnel.
Carried out preventative maintenance on heavy or specialized equipment.
Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
Completed routine inspections on vehicles.
Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
Operated digging and transporting equipment to efficiently fulfill project requirements.
Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
Managed daily operations of heavy equipment fleet, including troubleshooting and preventative maintenance.
Inspected faulty equipment to identify and address root causes.
Assisted drivers, equipment operators, and other employees in grouping and sorting materials.
Identified potentially hazardous or unacceptable materials at job site and coordinated proper disposal.
Accurately estimated material needs based on job specifications provided by supervisor.
Promoted continuous improvement of workplace safety and environmental practices.
Identified hazardous materials on job sites and took action to mitigate and enhance safety.
Identified, tagged, and notified drivers of prohibited items to secure safe environment.
Loaded and moved dirt, rocks, equipment and materials.
Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
Maintained equipment on-site with regular maintenance and repairs.
Operated equipment to remove debris, snow or other equipment from streets and work areas.
Kept records of material or equipment usage and completed entries in production logs.
Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
Maintained detailed records of hours worked, materials used, and completed jobs.
Used equipment to complete jobs quickly and correctly.
Communicated effectively with team members regarding status updates on jobsite activities.
Operated machinery on job sites to reduce accidents or injury.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Participated actively in weekly safety meetings held by the site manager.
Performed routine cleaning tasks on assigned equipment before returning it back into service.
Provided assistance in loading and unloading supplies from delivery trucks onto job sites when necessary.
Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
Maintained clean driving record to drive construction vehicles to and from work site.
Assisted in the setup of job sites by laying out stakes, flags. per project specifications.
Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Complied with company policies, objectives and communication goals.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Coordinated employee schedules according to shift changes and availability.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Equipment Operator 3
City of Richmond Publics Works
Richmond, VA
09.2017 - 11.2018
Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
Used equipment to complete jobs quickly and correctly.
Communicated effectively with team members regarding status updates on jobsite activities.
Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
Connected hydraulic hoses, belts and mechanical linkages to tractors.
Operated compactors, scrapers or rollers to level and compact refuse at disposal grounds.
Operated equipment to remove debris, snow or other equipment from streets and work areas.
Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
Maintained equipment on-site with regular maintenance and repairs.
Observed company safety protocols for trench safety and perimeter establishment to reduce job site accidents.
Maintained clean driving record to drive construction vehicles to and from work site.
Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
Performed routine cleaning tasks on assigned equipment before returning it back into service.
Participated actively in weekly safety meetings held by the site manager.
Trained new employees in proper operation of heavy machinery according to company guidelines.
Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Conducted pre-operation checklists on all assigned machines prior to use each day.
Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Followed established procedures for safely operating machinery while adhering to company policies at all times.
Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
Equipment Operator 2
City Of Richmond Public Utilities
Richmond, VA
05.2017 - 09.2017
Used equipment to complete jobs quickly and correctly.
Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
Communicated effectively with team members regarding status updates on jobsite activities.
Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
Transported material from one location to another using dump trucks and other vehicles.
Loaded and unloaded trucks with excavated material for transport to designated areas.
Followed established procedures for safely operating machinery while adhering to company policies at all times.
Operated machinery on job sites to reduce accidents or injury.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
Conducted pre-operation checklists on all assigned machines prior to use each day.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Maintained machinery by repairing and replacing broken and malfunctioning components.
Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
Participated actively in weekly safety meetings held by the site manager.
Performed routine cleaning tasks on assigned equipment before returning it back into service.
Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
Conducted regular inspections of work area for hazardous conditions that could impact safe operation of equipment.
Maintained clean driving record to drive construction vehicles to and from work site.
Removed tools and machinery from job site to secure at end of shift.
Loaded and moved dirt, rocks, equipment and materials.
Maintained equipment on-site with regular maintenance and repairs.
Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation, or rocks.
Coordinated machine operations with other site personnel to keep materials moving smoothly and prevent accidents.
Operated equipment to remove debris, snow or other equipment from streets and work areas.
Equipment Operator 2
Mega Staffing
Richmond, VA
11.2009 - 04.2017
Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
Used equipment to complete jobs quickly and correctly.
Communicated effectively with team members regarding status updates on jobsite activities.
Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.
Steered forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites.
Transported material from one location to another using dump trucks and other vehicles.
Loaded and unloaded trucks with excavated material for transport to designated areas.
Followed established procedures for safely operating machinery while adhering to company policies at all times.
Operated machinery on job sites to reduce accidents or injury.
Checked equipment for defects before and after shift and submitted report indicating equipment condition.
Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
Conducted pre-operation checklists on all assigned machines prior to use each day.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Maintained machinery by repairing and replacing broken and malfunctioning components.
Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
Operated earthmoving machines to move soil and other material on heavy construction sites in preparation for further building.
Trained new employees in proper operation of heavy machinery according to company guidelines.
Maintained clean driving record to drive construction vehicles to and from work site.
Delivery Driver (part-time)
United Van Lines
Richmond, VA
01.2008 - 10.2009
Responsible for driving tracker trailers and box trucks to job sites
Load and unload trucks
Responsible for packing commercial goods
Responsible for delivering commercial goods
Works independently to run jobs to completion.
Delivery Driver/Mover (part-time)
Heflebower Transfer and Storage
Richmond, VA
02.2009 - 08.2009
Responsible for driving (city and highway) tracker trailers and box trucks to job sites
Load and unload trucks
Responsible for packing household and commercial goods
Responsible for storing and delivering commercial and household goods
Serves as lead worker on several jobs
Works as a strong team member.
Customer Service Representative
Comcast Communications
Richmond, VA
05.2008 - 10.2008
Responsible for data entry into computer database
Responsible for taking high volume inbound calls from current customers
Answered questions and resolved all of their needs in the 1st call
Strong multitasking ability and ability to type while assisting customer
Always provided a positive attitude and assisted the last customer of the day the same as you would the 1st.
Education
Certificate of Completion -
Shippers Choice of Virginia
12.2008
Associate degree in human services – 9 credit hours completed -
J. Sargeant Reynolds
High School Diploma -
John F. Kennedy High School
Skills
CDL Class A Drivers License
Computer Skills
Attention to Detail
Very Organized
Able to Multitask
Fast Learner
Excellent oral/written communication skills
Vehicle Maintenance
Work Order Management
Employee Performance Evaluation
Materials Requisition
Employee Performance Assessment
Vendor Relationship Management
Scheduling and Planning
Deadline Management
Employee Scheduling
Safety Protocols
Health and Safety Compliance
Groundskeeping
Employee Training
Verbal and Written Communication
Technical Knowledge
Employee Management
Crew Management
Project Management
Schedule Planning
Job Planning
Issue Troubleshooting
Heavy Machinery Operation
OSHA
Teamwork and Collaboration
Safety Guidelines
Crew Oversight
Vehicle Operations
Heavy Lifting
Work Planning and Prioritization
Performance Evaluations
Personnel Management
Workforce Management
Delegating Work
Multitasking and Organization
Proactive Problem Solving
Crew Coordination
Jobsite Safety
Equipment Maintenance
Documentation and Reporting
Rational Decision-Making
References
Available upon Request
Timeline
Maintenance and Operations Crew Supervisor
City Of Richmond
02.2022 - Current
Equipment Operator 4/ Acting Supervisor
City of Richmond
10.2018 - 02.2022
Equipment Operator 3
City of Richmond Publics Works
09.2017 - 11.2018
Equipment Operator 2
City Of Richmond Public Utilities
05.2017 - 09.2017
Equipment Operator 2
Mega Staffing
11.2009 - 04.2017
Delivery Driver/Mover (part-time)
Heflebower Transfer and Storage
02.2009 - 08.2009
Customer Service Representative
Comcast Communications
05.2008 - 10.2008
Delivery Driver (part-time)
United Van Lines
01.2008 - 10.2009
Certificate of Completion -
Shippers Choice of Virginia
Associate degree in human services – 9 credit hours completed -
J. Sargeant Reynolds
High School Diploma -
John F. Kennedy High School
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