Dee Friedman
Johns Creek,GA
Summary
Committed professional with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills.
Overview
30
30
years of professional experience
Work History
Visitor Services Specialist II -VISUAL ARTS CENTER
CITY OF ROSWELL
Roswell, GA
08.2021 - Current
- Provides high-level customer service to community
- Creates and distributes quarterly newsletter, Color Notes
- Assists with scheduled activities and programs
- Handles global sales in Rectrac software
- Knowledgeable in informing public on all classes and workshops held at arts center
- Responsible in closing building nightly
PT Program Associate - CULTURAL ARTS CENTER
CITY OF ROSWELL
Roswell, GA
01.2016 - 03.2021
- Provide friendly customer service and office support daily
- Proficient on TicketsWest ticketing program for all Cultural Arts Center events
- Supervises and oversees rental events as House Manager
- Schedules local visual artists to exhibit in CAC's lobby throughout year
Administrative Assistant/Receptionist
INNOVATIVE FINANCIAL GROUP
Sandy Springs, GA
02.2015 - 12.2015
- Receive and field all incoming calls with professional and friendly manner
- Input client information into company e-file system accurately
Summer Camp Coordinator
JOHNS CREEK ARTS CENTER
Johns Creek, GA
05.2013 - 08.2014
- Oversaw all summer art classes taught at Johns Creek Presbyterian Church venue
- Liaison between JCAC and JCPC in relaying specific room sets weekly
1996 Olympic Games Hospitality Staff
RANDSTAD
Atlanta, GA
07.1996 - 08.1996
- Assisted with food and beverage for VIP clients
- Led groups to scheduled events from Centennial Park home base.
Event Planner
COBB GALLERIA CENTRE
Atlanta, GA
11.1993 - 06.1996
- Led convention center team from set up to break down for every event assigned
- Provided attention to detail onsite from business meeting to wedding reception
- Applied strong interpersonal and organizational skills on daily basis.
Education
B.A in Communications & Theatre Arts -
Susquehanna University
Selinsgrove, PA1983
Timeline
Visitor Services Specialist II -VISUAL ARTS CENTER
CITY OF ROSWELL
08.2021 - Current
PT Program Associate - CULTURAL ARTS CENTER
CITY OF ROSWELL
01.2016 - 03.2021
Administrative Assistant/Receptionist
INNOVATIVE FINANCIAL GROUP
02.2015 - 12.2015
Summer Camp Coordinator
JOHNS CREEK ARTS CENTER
05.2013 - 08.2014
1996 Olympic Games Hospitality Staff
RANDSTAD
07.1996 - 08.1996
Event Planner
COBB GALLERIA CENTRE
11.1993 - 06.1996
B.A in Communications & Theatre Arts -
Susquehanna University