Summary
Overview
Work History
Education
Skills
Timeline
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Dee Gaitor

Tuscaloosa,AL

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Overview

23
23
years of professional experience

Work History

Supervisor

West ALabama Security
Tuscaloosa, Alabama
01.2022 - Current
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Reviewed reports from subordinate staff members before submitting them to senior management.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Maintained positive working relationship with fellow staff and management.

Manager

Bounceville Inflateable Park
Redondo Beach, CA
01.2024 - 08.2024
  • Oversaw kids' safety and the workers.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Managed risk by developing and implementing effective risk management strategies.
  • Directed recruitment, hiring, and training of new staff members.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Assistant Registration Manager

Tuscaloosa County Commission Office
TuscaloosA, Alabama
01.2002 - 07.2021
  • Resolved customer service issues related to registration processes.
  • Created reports detailing attendance, payments, cancellations, refunds, and other relevant data.
  • Managed online registration software and monitored its performance throughout events.
  • Prepared budget forecasts and tracked expenses related to event registrations.
  • Processed payments quickly and accurately using various payment methods.
  • Ensured compliance with all applicable laws when managing personal data during registrations.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Pitched in to help with office tasks during busy periods and staff absences.

Education

Business Administration And Management

Stillman College
Tuscaloosa, AL
05-2004

Skills

  • Inventory Control
  • Schedule development
  • Strategic Planning
  • Business Development
  • Data Analytics
  • Process Improvement
  • Training and mentoring
  • Processes and procedures
  • Operations Management
  • Business Administration

Timeline

Manager

Bounceville Inflateable Park
01.2024 - 08.2024

Supervisor

West ALabama Security
01.2022 - Current

Assistant Registration Manager

Tuscaloosa County Commission Office
01.2002 - 07.2021

Business Administration And Management

Stillman College

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Dee Gaitor