Dee Hammonds
Jacksonville,United States
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
15
15
years of professional experience
Work History
Health Services Administrator
Youth Opportunity Investments
Hastings, FL
12.2018 - Current
- Assist with regulatory issues such as compliance.
- Provide in-depth support to executive staff in regards to healthcare programs and administration.
- Manage team schedule and workflow between jobs.
- Recruit, oriente and train healthcare staff members.
- Motivate and supervise a total of seven Registered Nurses and one Medical Clerk in delivering quality patient care.
- Order all pharmacy supplies and kept check on inventory levels.
- Maintain credentialing and immunization logs for employees and providers.
- Monitor status of individuals with chronic health concerns.
- Prioritize and distribute assignments and workload based on individual staff strengths and experience.
- Foster improvement in staff development, personnel training and standards of patient care.
- Manage care from admission to discharge.
- Update patient charts with data such as medications to keep records current and support accurate treatments.
- Confer with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Audit charts and review clinical documents to verify accuracy.
Corporate Liaison
Citigroup: Citi Cards
Jacksonville, FL
10.2004 - 08.2015
- Troubleshot issues to determine root cause of problem and recommended solution within corporate guidelines.
- Assisted in training and designing procedures for new or revised business processes.
- Produced data for analysis and decision-making.
- Supported end-users by building, documenting, testing and presenting solutions.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with Human Resources to ascertain hiring needs and subsequently provide candidate recommendations.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Education
Bachelor Of Science - Nursing
St. John’s River State College
Orange Park, FL01.2024
Associate of Science - Nursing
St Johns River State College
Orange Park, FL05.2018
Skills
- Best Practices and Standards
- Interdisciplinary Care
- Employee Performance Evaluations
- Behavioral Health Services
- Employee Training Program
- Assessing Performance
- Operational Records Maintenance
- Crisis Prevention Intervention
- Medical Supply Management
- Accurate Documentation
- Nursing Protocols
- Delegation and Motivation
Timeline
Health Services Administrator
Youth Opportunity Investments
12.2018 - Current
Corporate Liaison
Citigroup: Citi Cards
10.2004 - 08.2015
Bachelor Of Science - Nursing
St. John’s River State College
Associate of Science - Nursing
St Johns River State College
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