Dee Her
Warwick,RI
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Natural leadership talent with motivational approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Credentialing Coordinator/Payroll Coordinator
CareerStaff Unlimited
Warwick, RI
09.2020 - 01.2024
- Process payable hours, commissions, bonuses, tax withholdings and deductions
- Managing electronic timekeeping systems or manually collecting and reviewing timesheets
- Providing information and answering employee questions about payroll-related matters
- Monitoring and maintaining the credentialing and re-credentialing of professional medical staff
- Ensuring that medical staff maintains current credentials and licenses to work legally in their field or specialty
- Monitoring upcoming renewal dates and work with medical staff to advise them of the required steps to maintain their credentials
- Preparing new hire packets and facilitating onboarding trainings
- Gathering necessary documents to run background checks and I9s for new hires and rehires
- Provide direction and guidance to internal teams in order to achieve targets
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Responded to inquiries from internal and external sources regarding credentialing status.
- Analyzed data collected during the verification process to identify discrepancies.
- Coordinated with departments within the organization to facilitate smooth completion of credentialing process.
- Reviewed and processed applications to verify accuracy of credentialing information.
- Kept close tabs on documentation expiration dates, communicating with correct personnel to submit files prior to expiration.
- Conducted research on current trends in healthcare industry related to credentialing practices.
Clinical Medical Secretary/Credentialing Coordinator
Brown Surgical Associates
Providence, RI
05.2016 - 09.2020
- Maintaining and managing clinical and administrative calendar and schedules
- Scheduling all office appointments, office procedures, outpatient/ inpatient surgeries, testing appointments and ensuring orderly scheduled patient flow
- Managing all incoming referrals via fax, or direct messages within EMR
- Preparing all patient charts prior and ensuring all electronic referrals are obtained before office visits
- Obtaining all necessary prior authorizations for surgical procedures/tests and referrals for office visits/ billing to ensure payment of services rendered
- Managing and ensuring all operative and hospital billing cards to the billing office in a timely manner
- Coordinating and completing all TDI forms and Workers Comp forms
- Coordinating all office visit appointments and administrative appointments
- Updating CVs for physicians and maintaining a listing of all CME credits.
- Tracked changes in policy or procedure that may affect credentials of providers.
- Maintained database of provider information, including contact details and licensure expiration dates.
- Initiated contact with appropriate state boards and agencies as needed.
- Managed confidential files related to each provider's credentials.
- Provided guidance and advice to providers on the credentialing process.
- Kept close tabs on documentation expiration dates, communicating with correct personnel to submit files prior to expiration.
Scheduling Coordinator/Dispatch Coordinator
Jet Transportation
Worcester, MA
04.2015 - 05.2016
- Manage schedules for drivers using Excel sheet and Google Drive
- Manage clients and insurances
- Reported to insurances if there were issues with clients and drivers
- Dispatching drivers and rerouting trips
- Making sure drivers are on time for pickups and drop offs
- Data entry, answering incoming phone calls and managing invoices monthly.
- Implemented procedures for monitoring driver hours-of-service compliance with DOT regulations.
- Monitored driver performance in terms of timeliness and safety regulations compliance.
- Tracked real-time location of vehicles using GPS technology.
- Provided guidance to drivers on road conditions, speed limits, traffic patterns.
CNA/CHHA/Home Maker
Home Staff
01.2014 - 01.2016
- Provide and assist with personal hygiene for client
- Shopping for meal prep and personal items
- Assist with meal preps and cooking
- Medication reminders and assistance
- Provided light housekeeping.
CNA/Active Treatment
Seven Hills at Groton Pediatric Center
01.2009 - 01.2014
- Transport clients on trips, outings and family visitations
- Assist with personal hygiene, feeding, changing, range of motion and daily activities
- Report shifts data sheets paper work, filing, collating and document residents goal data sheets
- Operating an overhead lift to transport residents.
Education
Some College (No Degree) - Business Administration And Management
Mount Wachusett Community College
Gardner, MASkills
- Medical terminology expertise
- Audit Controls Understanding
- Compliance Understanding
- Training and Development
- Payroll Policies and Procedures
- Knowledgeable in Kronos
- Credential verification
- HIPAA Compliance
- Employee Onboarding
- Office administration abilities
- Medical Recordkeeping
- Verifying insurance
- EMR Updating
- Scheduling expertise
- Payroll Processing
Certification
- Medical Front Desk
Timeline
Credentialing Coordinator/Payroll Coordinator
CareerStaff Unlimited
09.2020 - 01.2024
Clinical Medical Secretary/Credentialing Coordinator
Brown Surgical Associates
05.2016 - 09.2020
Scheduling Coordinator/Dispatch Coordinator
Jet Transportation
04.2015 - 05.2016
CNA/CHHA/Home Maker
Home Staff
01.2014 - 01.2016
CNA/Active Treatment
Seven Hills at Groton Pediatric Center
01.2009 - 01.2014
Some College (No Degree) - Business Administration And Management
Mount Wachusett Community College